(USA) Manager, Marketing Operations

About the Role

Key Responsibilities

• Partner with Finance, Accounting, and Controllership teams to ensure all marketing spend aligns with company policies and governance standards.
• Proactively identify and address gaps in compliance or process, recommending and implementing improvements as needed.
• Collaborate with Marketing partners to accurately capture, track, and report forecasted spend by campaign and initiative.
• Maintain detailed and dynamic budget models, leveraging Excel and other tools to ensure real-time visibility and control of marketing spend.
• Present clear, concise budget status updates and spend forecasts to leadership, supporting informed decision making.
• Lead monthly reconciliations of marketing spend, ensuring accuracy and completeness of all financial records.
• Prepare and deliver monthly, quarterly, and ad hoc budget reports, highlighting variances, trends, and actionable insights.
• Work closely with analytics teams to ensure spend data integrity and alignment with business objectives.
• Continuously seek opportunities to streamline processes, adopt new tools, and share best practices across the team.
• Support campaign planning and execution by providing timely and accurate budget guidance.

Requirements

• Bachelor's degree in business, finance, marketing, or related field.
• 1+ years of experience in marketing operations, finance, or a related analytical/operational role.
• Experience managing budgets and reconciliation in a large, matrixed organization is highly desirable.
• Advanced proficiency in Excel (pivot tables, VLOOKUPs, data modeling).
• Strong written and verbal communication skills, comfortable presenting complex financial data.
• Ability to learn new financial and reporting tools rapidly.
• Work Ethic: Brings a calm, methodical approach to high-urgency tasks; able to juggle multiple priorities and shift focus as business needs evolve.
• Attention to Detail: Maintains the highest standards of accuracy and data integrity in all deliverables.
• Adaptability: Comfortable with ambiguity and change; proactively seeks solutions and adapts to new challenges.
• Proven track record of effective partnership with cross-functional teams, especially Finance, Accounting, and Marketing.

Nice to Have

• Leading cross-functional projects.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 1 year of experience in marketing operations, business management, or related field OR 3 years' experience in marketing operations, business management, or related field.
• 2 years' experience using Microsoft Office tools (Word, Excel, PowerPoint).

Benefits & Perks

• Competitive pay as well as performance-based bonus awards and other great benefits.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Additional PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U education benefit program covering tuition, books, and fees.