VP - Product Development

About the Role

Key Responsibilities

• Own and drive the end-to-end product strategy and execution for the Email Success Platform.
• Champion the voice of the customer and embed a customer-first mindset across all product development stages.
• Lead cross-functional teams to deliver high-impact user experiences, balancing digital innovation with human-assisted touchpoints.
• Build, mentor, and retain a diverse, inclusive, high-performing team of product managers focused on outcomes and excellence.
• Leverage quantitative and qualitative insights to deeply understand customer behavior and identify opportunities for innovation, growth, and retention.
• Partner with Engineering, Marketing, Sales, and Customer Success to deliver products that are intuitive, scalable, and aligned to our brand and business strategy.
• Develop product capabilities that deliver measurable business impact-growth, retention, revenue, and engagement.
• Operate with accountability to KPIs such as conversion, LTV, CAC, engagement, and customer satisfaction.
• Clearly articulate strategy, trade-offs, and impact to senior stakeholders, including the C-suite and Board.
• Drive continuous improvement in processes, systems, and collaboration models to scale efficiently.
• Identify and evaluate acquisition opportunities, lead diligence, and drive seamless product integration.

Requirements

• 15+ years of product leadership experience, including at $50M-$100M+ revenue companies.
• Experience at multiple company scales: small (<$50M), medium ($150M-$500M), and large (> $500M).
• Proven experience and success managing and mentoring large, geographically distributed product teams and leading them through a significant growth phase at a mid-sized company.
• Recognized thought leadership in the MarTech industry (conference speaking, published content, or strong social presence) with significant exposure to email marketing and customer engagement technologies.
• Hands-on leadership style: able to frame a P&L, conduct a competitive analysis, and clearly articulate business growth levers.
• Proven track record of cross-functional influence, driving organizational change and improving processes.
• Experience across the full lifecycle of corporate development: identifying and assessing acquisition targets, driving diligence, and leading integration.
• Experience implementing PLG (product-led growth) and unifying separate platforms into a cohesive customer experience.
• Deep user empathy, strong product intuition, and a track record of building high-quality, design-forward products that delight.
• Ability to synthesize data, research, and market signals into clear prioritization and product innovation.

Nice to Have

• Experience with AI and unifying multiple platforms into a cohesive customer experience.
• Strong exposure to email marketing and customer engagement technologies.
• Thought leadership in the MarTech industry through speaking, publishing, or social presence.

Qualifications

• Educational background not explicitly specified.

Benefits & Perks

• Not explicitly specified in the description.