Workforce Planning & Intelligence - Operations Lead

About the Role

Key Responsibilities

• Take full ownership of the suite of workforce planning and intelligence governed process maps within Signavio.
• Leverage process maps to identify and document integration points with other value streams, systems, and data sources.
• Establish and maintain robust governance for these processes, including baselining, version control, and adherence to change review and design review boards.
• Collaborate and facilitate alignment with non-workforce planning entities that have bidirectional process, tech, and data dependencies.
• Support the eWFPi team & integrations lead to ensure integrations across the 1LMX/EBP ecosystem provide proactive bidirectional demand & workforce intelligence signals.
• Lead the business in following the operational operating model, ensuring adherence across business units.
• Partner with the Senior Manager and HR Technology portfolio to transform the current eWFP IPT into a governed Change Control Board model.
• Serve as the operational backbone for the eWFP IPT & eWFPi team, planning and facilitating cross-functional meetings.
• Manage workflows, track action items, issues, and enhancement requests using tools like Jira, Confluence, and other collaboration platforms.
• Utilize AI note-taking platforms to ensure comprehensive capture of meeting details.
• Facilitate recurring meetings with stakeholders, including the eWFP IPT, EIT, transformation leads, and others.
• Serve as the deputy to the Senior Manager, assuming leadership roles when appropriate.
• Lead the eWFPi team's daily stand-up and recurring IPT engagement sessions following the SAFe agile framework.
• Collaborate on crafting the program increment plan and managing the backlog of work items.
• Maintain up-to-date documentation and complex information, demonstrating a strong desire for continuous learning.
• Facilitate difficult conversations and uphold decision authority in collaboration with the business and PMO.

Requirements

• Advanced skills in Jira, Jira Agile Hive, Confluence, and/or Microsoft Teams, with a willingness to implement advanced configurations.
• Proven experience in operations leadership, program/project management, or a similar strategic role within a complex enterprise environment.
• Experience in program/project management including iterative backlog prioritization.
• Expertise in process design, governance, and optimization, ideally with experience in platforms like Signavio.
• Strong stakeholder management skills, with understanding of integration concepts and ability to collaborate with diverse stakeholders.
• Exceptional facilitation, communication, and interpersonal skills with the ability to influence and align groups.
• Ability to navigate ambiguity, manage competing priorities, and make informed decisions.
• Comfort working in and creating solutions in complex System-of-Systems and Process-of-Processes environments.
• Sense of urgency, resilience, high emotional intelligence, and ability to remain calm under pressure.

Nice to Have

• Strategic and Development Mindset
• Team Building experience
• Business Acumen
• Experience with agile methodologies (e.g., SAFe) and leading agile teams
• Experience in workforce planning, HR technology, or related fields
• A servant leader mindset with a drive for continuous learning and problem-solving
• Demonstrated Growth Mindset
• Passion for workforce planning and solving complex problems
• Leadership education or experience
• Governance Model & Maturation Concepts
• Process improvement and automation experience
• TIME/AI notetaker experience
• ProSci certification

Qualifications

• Experience in operations leadership, program/project management, or similar strategic roles
• Advanced proficiency in collaboration and project management tools
• Experience with process design and governance platforms like Signavio
• Strong stakeholder management and facilitation skills

Benefits & Perks

• Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability
• 401(k) match, Flexible Spending Accounts, EAP, Education Assistance
• Parental Leave, Paid time off, Holidays
• Incentive plan eligibility
• Full-time remote telework with periodic travel to Lockheed Martin offices
• Support for various work schedules including condensed options