Account Coordinator

Velox

Boise, ID

Full Time

Entry Level

8 days ago

Job Description

About the Role

The Account Coordinator at VELOX is responsible for managing client accounts within a digital advertising agency that focuses on ROI-driven campaigns. The role involves building strong client relationships, executing and optimizing digital marketing initiatives such as PPC and SEO, and collaborating with internal teams to deliver performance-driven solutions. The position requires a motivated individual who is analytical, eager to learn marketing technology, and dedicated to client satisfaction in a fast-paced environment.

Key Responsibilities

Operate as the lead point-of-contact for any and all matters specific to assigned clients and thrive in a chaotic environment
Build and maintain strong, long-lasting client relationships
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of solutions and reports, according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics including Google Analytics, Google AdWords and E-commerce data
Identify and grow opportunities and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations, as needed

Requirements

BA/BS in Marketing and/or Business degree or equivalent experience
Proven 1 year of account management experience, preferably in digital marketing or a technology environment
Demonstrated ability to communicate, present and influence credibly and effectively at all organizational levels, including executive and C-level
Experience in delivering client-focused solutions based on specific needs
Proven ability to manage multiple projects while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communication skills
Knowledge of Search Engine Optimization (SEO), Google Ads, Google Analytics, and E-commerce

Nice to Have

Experience with online advertising and digital marketing tools
Familiarity with paid search marketing and campaign performance reporting
Understanding of business account management and escalation handling

Qualifications

Bachelor's degree in marketing, business, or related field
At least 1 year of relevant account management experience

Benefits & Perks

Excellent compensation and benefits package
Generous vacation and paid holidays
Casual dress and team building events
Health Insurance & 401k Match
Flexible Vacation (PTO)
Gym Reimbursement
Kombucha on Tap!

Working at Velox

We're kind of like one big (or small depending on where you're from) family. We like to work hard and have fun. We're serious about getting it right and have a lot of laughs along the way. Accountability is huge for us because the buck stops here. We don't make excuses. We're persistent and persuasive, thrive on strategy, and 'always striving for greatness' is the name of our game.

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