Account Coordinator - CVS Media Exchange (CMX)

About the Role

Key Responsibilities

• Collaborate with internal partner teams to build successful digital media campaigns aligned to client KPIs for new business and assigned clients.
• Build out media campaign proposals in partnership with the sales and media teams.
• Act as daily point of contact for client post sale questions and updates.
• Review and execute IOs and SKU mapping for campaign greenlight.
• QA billing terms and facilitate IO signatures.
• Coordinate launch assets and creative files with internal partners.
• Facilitate the end-to-end creative process between the advertiser and CMX's creative team.
• Own end-to-end launch to billing cycle or all self-service and PMP accounts aligned with designated pod.
• Own MWA campaign setup and coordination with internal partners, and prepare revenue reporting for marketing and Biz Ops.
• Partner closely with cross-functional teams on campaign activation, trafficking, and optimizations.
• Communicate key campaign performance metrics, insights, optimization recommendations, and upsell opportunities to clients or for assigned accounts.
• Support monthly campaign billing, ensuring accuracy and delivery.
• Coordinate with internal teams to develop end-of-campaign reporting and presentations for clients.
• Establish reporting dashboards for all client campaigns and QA reporting metrics after launch.

Requirements

• 2+ years previous work experience in Sales, Retail Marketing, Account Management, Media or related field.
• 1+ years proven experience managing client relationships and effectively problem solving.
• Proficiency in Office Suite, PowerPoint, and Salesforce.
• Ability to support multiple campaigns/initiatives for multiple stakeholders.
• Strong organizational and project management skills.
• Excellent communication skills and data-driven approach.
• Bachelor's degree in relevant fields or equivalent (HS Diploma + 4 years experience).

Nice to Have

• Effective multi-tasking skills with proven ability to support multiple campaigns/initiatives for multiple stakeholders.
• Team player mentality and ability to work well with cross-functional partners in a fast-changing environment.
• Analytical thinker: digest data and make recommendations.
• Flexible: dynamic, hard-working, and able to pivot quickly to keep up with business demands.
• Strong familiarity with digital environment: e-Retail, eCommerce, or experience in a retail media network.

Qualifications

• Bachelor's degree in relevant fields or equivalent (HS Diploma + 4 years experience).

Benefits & Perks

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other benefits depending on eligibility.