Account Director II - UCC Sales

About the Role

Key Responsibilities

• Drives account management responsibilities as an overlay sales role including solution creation, solution offering configuration management, order issuance, service delivery, service management, and revenue recognition.
• Identifies, bids on, negotiates, and closes new sales opportunities to meet and exceed sales and revenue quotas.
• Provides comprehensive account plans and strategies to win new business from new and existing accounts.
• Provides input to sales management about trends and changes within the customer's organization and makes recommendations for future actions.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements.

Requirements

• 10+ years of Contact Center/Telecom Experience.
• Knowledge and understanding of the telecom industry's competitive landscape.
• Strong understanding of Voice networking.
• Experience with Genesys and Cisco Contact Center ACD platforms preferred.
• Experience with Salesforce.com preferred.
• Demonstrated strong communication, written, and formal presentation skills.
• Proactive, results-oriented professional with the ability to work with minimum direction.
• Proficient in MS Office products: Outlook, Word, Excel, and PowerPoint.
• Requires at least 25% or more of time conducting sales activities outside of the office.

Nice to Have

• Experience with Genesys and Cisco Contact Center ACD platforms.
• Experience with Salesforce.com.

Qualifications

• No specific formal educational qualifications specified in the description.

Benefits & Perks

• Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits, and other perks.
• Additional information about bonus structure and incentives available during the selection process.