Account Executive

About the Role

Key Responsibilities

• Penetrates accounts at both the functional and Executive level, working with Business Team leaders and industry experts to design solutions for customers' current and future needs.
• Provides cross-territory technical and sales expertise when needed.
• Executes MSC Collaboration projects and cross-selling activities.
• Acts as a role model for all sales associates and demonstrates MSC values and financial achievement.
• Works with internal teams to ensure operational efficiencies and service levels meet or exceed customer expectations through strong customer service and follow-up.
• Achieves sales plan and account retention targets.
• Identifies and grows opportunities within the district through collaboration with Strategic Accounts, National Accounts, MSC sales, and Sales Management.
• Communicates initiatives effectively between multiple contacts within a customer.
• Maximizes productivity through utilization of multiple MSC Solution channels.
• Develops relationships with customers and delivers key components of the sales strategy.
• Creates and delivers face-to-face sales presentations to prospective clients, demonstrating knowledge of products and services.
• Stays aware of the competitive landscape and emerging technologies to position MSC effectively.
• Develops sales territory strategy, including identifying partnerships and planning development.
• Researches and generates new leads through prospecting activities such as cold calling, canvassing, and referrals.
• Retains customers by delivering a superior customer experience.
• Maintains accurate sales records and prepares reports.
• Participates in special projects and performs additional duties as required.

Requirements

• High school diploma or equivalent; two to four-year college degree preferred.
• Minimum of 3+ years outside direct sales/service experience preferred.
• Experience in account retention and penetration, with a proven track record in new account acquisition and sales expansion.
• High degree of integrity and ability to develop customer relationships.
• Excellent verbal and written communication skills, including presentation and questioning skills.
• Computer literacy (MS Word, Excel, PowerPoint, email) and ability to use PC-based order entry systems and wireless scanners.
• Basic math skills and ability to organize and manage time effectively.
• A valid driver's license and ability to drive within an assigned territory.
• Ability to lift, bend, and stretch frequently, with the capability to move products weighing up to 60 pounds.

Nice to Have

• Technical product knowledge relevant to markets served, such as fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.
• Experience in account penetration and expansion within existing accounts.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 3+ years of outside sales or service experience preferred.
• Experience in account retention and acquisition preferred.

Benefits & Perks

• Competitive starting salary of $69,000 - $71,000 (base plus commissions).
• Comprehensive benefits including healthcare plans, 401K, stock purchasing programs, tuition reimbursement, and paid time off for holidays, vacations, and illness.
• Opportunities to join Associate Inclusion Circles promoting diversity and collaboration.