Account Executive - Commercial P&C Insurance

About the Role

Key Responsibilities

• Acts as an agent of broker-assigned accounts, including providing overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.
• Creates marketing submissions and works with various carriers to obtain quotes as required.
• Negotiates prices, commissions, and/or coverages with carriers.
• Reviews policies for accuracy, identifies deficiencies and may make recommendations for broader coverage(s)/limit(s).
• Manages the renewal process for expiring policies.
• Reviews client accounting history, responds to accounting inquiries, and corrects account discrepancies including assisting in collections on past due accounts.
• Prepares presentations, proposals, summaries, or schedules of coverage for clients.
• Participates in client meetings to review coverage on a regular basis.
• Researches requests for information from Underwriters.
• Composes correspondence to insureds and/or Underwriters.
• Discusses and assists in setting renewal and/or new business marketing strategy with Producer.
• Binds insurance coverage and prepares binders.
• Prepares certificate templates and analyzes certificate requests to ensure coverage gaps are addressed.
• Receives and develops new business leads from Producers or identifies and develops cross-sell opportunities.
• Serves as a technical expert, assisting with procedural guidance and resolving complex issues.
• Fosters and manages overall relationship with clients ensuring retention of large market book of business and high satisfaction in coordination with Producer.
• Participates in the claims process as necessary.
• Notifies Brokers and Producers of pertinent information related to client retention.
• Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date.
• Complies with agency management system data standards and data integrity.

Requirements

• Six (6) or more years related work experience.
• Bachelor's Degree or equivalent combination of education and experience.
• Valid Insurance License.
• Excellent verbal and written communication skills.
• Excellent customer service skills, including telephone and listening skills.
• Strong organizational and effective time management skills.
• Advanced planning and prioritization skills.
• Strong attention to detail.
• Strong problem solving and leadership skills.
• Strong analytical skills.
• Ability to work within a team and foster teamwork.
• Thorough knowledge of all lines of insurance serviced by this role, especially those represented through the agency.
• Proficient in Microsoft Office Suite.

Nice to Have

• Experience with analysis skills.
• Experience in client relationship management.
• Experience in negotiating with carriers.

Qualifications

• Bachelor's Degree or equivalent experience.
• Six (6) or more years related work experience.
• Valid Insurance License.

Benefits & Perks

• Comprehensive, high quality employee programs.
• Very competitive financial package.