Account Executive (Remote - Western Region)

Yelp

Ontario, CA

Full Time

Mid Level

37k-37k

8 days ago

Job Description

About the Role

Yelp was created to connect people with great local businesses. As an Account Executive, you'll be working directly with local businesses to help them meet their goals through Yelp's various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations, succeeding by finding tailored solutions for clients to grow their business. This role is remote, but candidates must reside in the Western Region of the United States, including Pacific, Mountain, and Arizona Time Zones.

Key Responsibilities

Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners.
Work one of the specified schedules (in local time) or as determined by your manager.
Own and manage a pipeline of clients, organized in our CRM (Salesforce).
Become an expert in Yelp's advertising solutions and provide product recommendations quickly to suit client needs.
Ask probing questions, overcome customer objections and rejection, and master quick close techniques to exceed individual goals.
Navigate the initial call to qualification to close process, ensuring customer satisfaction and potential upsell opportunities.
Achieve and consistently exceed monthly quotas by tracking and managing daily goals.

Requirements

GED/HS Diploma and 2+ years of customer-facing experience OR Bachelor's Degree.
No fear of making a high volume of outbound calls daily.
General computer and email proficiency, including familiarity with Google Suite and Salesforce.
Ability to work in a distraction-free environment.
Open to feedback and willing to implement areas of improvement.
Strong, engaging interpersonal skills.
Ability to prioritize tasks and manage independently without oversight.
Must possess current US work authorization.

Nice to Have

Experience with video conferencing tools.
Experience in sales or customer success roles.
Familiarity with CRM tools beyond Salesforce.

Qualifications

GED/HS Diploma and 2+ years of customer-facing experience OR Bachelor's Degree.
Current US work authorization.

Benefits & Perks

Starting base salary of $37,000 annually with uncapped commission potential.
Average first-year on-target annual compensation around $50,000.
Full medical, vision, and dental coverage starting on the first day.
15 days PTO per year for the first 2 years, increasing thereafter.
7 paid wellness days, 12 paid holidays, and 1 floating holiday.
Up to 14 weeks of parental leave.
Monthly wellness reimbursement.
Health Savings, Flexible Spending, and Dependent Care accounts.
401(k) retirement savings plan with employer match.
Employee stock purchase plan.

Working at Yelp

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include 'Playing Well With Others' and 'Authenticity.' We are proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

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