MSC Industrial Direct logo

Account Executive, Telesls

MSC Industrial Direct

Southfield, MI
Full Time
Mid Level
52k-75k
13 days ago

Job Description

About the Role

The Telesales Account Executive at MSC Industrial Supply Co. recommends MSC products, services, and solutions via telephone using a consultative selling approach. The role involves developing existing accounts, penetrating new customer accounts, and building excellent customer relations to achieve sales goals. MSC is a leading North American distributor of metalworking and MRO products with over 80 years of experience, offering more than 2 million products across various industries. The company emphasizes teamwork, customer service, and a culture of trust and collaboration, supporting its associates with comprehensive benefits and inclusive programs.

Key Responsibilities

  • Recommends MSC products, services, and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.
  • Grows sales to achieve department and corporate sales goals by developing existing accounts and penetrating newly assigned customers.
  • Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.
  • Builds excellent customer relations and responds to customer needs consistent with MSC standards, culture, and business practices.
  • Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.
  • Maintains sales records and generates relevant market/sales reports for MSC management as needed.
  • Monitors expenditures to ensure compliance with approved budgetary constraints and takes corrective action as necessary.
  • Develops a personal business plan under close management supervision to meet personal annual goals.
  • Participates in special projects and performs additional duties as required.

Requirements

  • A High School Diploma or the equivalent is required.
  • 2+ years sales experience is required.
  • Basic computer literacy is required.
  • Excellent oral and written communication skills are required.
  • Excellent customer service skills are required.
  • Metalworking/MRO product and/or process experience preferred.

Nice to Have

  • Metalworking/MRO product and/or process experience

Qualifications

  • High School Diploma or equivalent
  • 2+ years of sales experience

Benefits & Perks

  • Competitive pay starting at $25 - $36 per hour, dependent on location and experience.
  • Comprehensive benefits program supporting health, well-being, and financial future.
  • Diverse healthcare plans, 401K and stock purchasing programs, tuition reimbursement, paid holidays, vacations, and sick leave.
  • Opportunity to join Associate Inclusion Circles promoting awareness, collaboration, and respect.

Working at MSC Industrial Direct

MSC Industrial Supply Co. emphasizes trust, collaboration, and insight as core values. The company fosters a culture of teamwork, inclusivity, and continuous development, with programs to support associates' potential and promote diversity through various inclusion circles. MSC strives to help customers achieve greater productivity and growth through innovative supply chain solutions, while caring deeply about its employees' well-being.

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Job Details

Posted AtJul 14, 2025
Job CategoryAccount Management
Salary52k-75k
Job TypeFull Time
Work ModeOnsite
ExperienceMid Level

Job Skills

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About MSC Industrial Direct

Website

mscdirect.com

Location

Southfield, MI

Industry

Metal Service Centers and Other Metal Merchant Wholesalers

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