Account Manager

About the Role

Key Responsibilities

• Prospect, qualify, and nurture new business opportunities through outbound calls, emails, customer information seminars, web-based information sessions and daily social media outreach
• Conduct consultative sales conversations to understand customer needs and recommend appropriate solutions
• Maintain a strong pipeline of potential customers using CRM tools
• Build and maintain relationships with clients to ensure high levels of customer satisfaction and retention
• Achieve or exceed monthly and quarterly sales targets and KPIs
• Collaborate with internal teams to ensure seamless customer onboarding and support

Requirements

• 0-1 years of professional sales experience, preferably in the technology or SaaS industries
• Excellent written and verbal communication skills
• Proven ability to work independently in a remote environment with minimal supervision
• Comfortable and proficient in using CRM platforms (e.g., Salesforce, HubSpot, or similar)
• Professional home office setup (quiet space, high-speed internet, and proper equipment)

Nice to Have

• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) at a high level
• Experience with basic graphic design tools (e.g., Canva, Adobe Creative Suite)
• Background or interest in marketing initiatives
• Experience in consultative or solution-based selling
• Bachelor's degree in Business, Communications, Marketing, or a related field
• Previous experience working in B2B sales or a start-up/fast-paced environment
• Previous experience in pre-sales or demo experience

Qualifications

• Bachelor's degree in Business, Communications, Marketing, or a related field

Benefits & Perks

• Competitive salary dependent on experience (DOE)
• Winning culture with a friendly, team-oriented environment
• Generous benefits package including medical, dental, vision, long-term disability, and life insurance
• Employee Assistance Program (EAP)
• 401(k) with company match
• Education & personal development reimbursement program
• Generous vacation and paid holidays package
• Company events, and lunches
• Work from home program
• Referral Bonus