Account Manager

Gallo Mechanical

Charleston, SC

Full Time

Senior

91k-131k

13 days ago

Job Description

About the Role

Gallo Mechanical Services is seeking a dynamic and skilled Account Manager - Mechanical Services (HVAC, Plumbing, & Control System Solutions) to join our team. As an Account Manager, you will have sales goals focused on prospecting, qualifying, managing, upselling, and closing new sales opportunities. You will work directly with building owners and/or facilities directors to maximize account penetration and customer retention. You will leverage your knowledge to be a strong consultative partner to propose HVAC, Plumbing, and controls system related solutions for customer problems, including financial and performance-based considerations.

Key Responsibilities

Sells services within the GMS portfolio: HVAC, Plumbing & Controls.
Develops accounts based on comprehensive understanding of customer needs, financial planning and bid process for projects, T&M and maintenance.
Meets established sales quotas and revenue goals by selling, marketing, and promoting services to new customers and additional sales to existing customers.
Prospects for new accounts, follows up on sales leads, and maintains relationships with customers within a specified geographical territory or region.
Establishes and maintains customer relationships.
Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.
Works with sales support staff to establish communication pathways with the customer to ensure sales opportunities.
Develops services quotations, finalizes contracts, and provides continuous follow-up throughout the sales cycle.
Gathers and reports to management information regarding the company, competitors, pricing, products, market trends, and assists in planning and developing new markets.
Produces sales reports for management by monitoring, analyzing, and communicating sales data.
Participates in business unit sales meetings, supports teammates, and embraces the culture of “Family, Service, Performance.”

Requirements

Minimum of 5 years of full cycle solution sales experience.
Experience in HVAC, Plumbing, and Building Automation systems as well as related service agreements is preferred.
Strong presentation skills and experience pricing systems for customers.
Must possess a valid driver's license for at least 12 months, with no major or frequent traffic violations.
Customer-oriented and motivated with excellent oral and written communication skills.
Strong leadership, problem solving, and organizational skills.
Ability to prioritize and manage multiple tasks and deadlines.
Experience delivering service offerings and staying current with technology trends relevant to projects.
Formal presentation skills within both large and small group settings.
Strong negotiation skills with the ability to influence and drive decisions to close sales.
Positive, friendly, and helpful attitude with customers and sensitivity to their needs.
Excellent attendance and ability to meet deadlines.

Nice to Have

Bachelor's degree in engineering, business or related discipline.

Qualifications

Bachelor's degree in engineering, business or related discipline (preferred).

Working at Gallo Mechanical

Gallo Mechanical Services is built on a foundation of dedication to family, service, and performance. The company is a 75-year locally-grown family operation deeply invested in serving and growing the community. They emphasize a culture of family, service, and performance, and are committed to diversity and equal opportunity employment, welcoming employees from varied backgrounds and walks of life.

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