Account Manager

Securitas

Ballwin, MO

Full Time

Senior

50k-50k

about 1 month ago

Job Description

About the Role

The Account Manager position helps maintain a safe and secure environment for clients by managing security services and related operations for assigned smaller accounts. The role involves client service, problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision, and training. The Account Manager performs a variety of management functions for assigned accounts and provides leadership to Security Supervisors on requirements, priorities, and site needs.

Key Responsibilities

Manage security services and related operations for assigned accounts.
Provide client service and resolve issues promptly.
Enhance and expand security services offered to clients.
Develop new business opportunities.
Ensure operational effectiveness and efficiency.
Prepare post orders and manage staffing and scheduling.
Supervise and train security personnel.
Provide lead direction to Security Supervisors regarding requirements and priorities.
Coordinate necessary needs of the site and fill in for call-offs as needed.

Requirements

21 years of age or older.
High School Diploma or GED required.
Proficient with computer and technology.
Ability to interact professionally with a wide range of individuals.
Great attention to detail.
Prior supervisory experience in security, military, law enforcement, or related field preferred.
Impeccable customer service and team leadership skills.
Must be able to fill in for call-offs as needed.
Excellent written and verbal communication skills.
Valid driver’s license required.
Willing to participate in background check process.

Benefits & Perks

Medical, Dental, Vision, Life, AD&D, Disability Insurance, EAP, Plus 401K Options.
Virtual Medical Appointments With Telemedicine.
Paid Time Off, Weekly Pay, Paid Training, & Free Uniforms.
DailyPay Access Program Available.
Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & More.

Working at Securitas

Securitas employees come from all walks of life, bringing a variety of skills and perspectives. The company is united through its core values of Integrity, Vigilance, and Helpfulness, which are represented by the three red dots in the Securitas logo. The organization emphasizes safeguarding clients' assets and people, fostering a culture of trust and service excellence.

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