Account Manager - Commercial P&C Insurance

About the Role

Key Responsibilities

• Creates marketing submissions and works with various carriers to obtain quotes as required; May negotiate prices, commissions, and/or coverages with carriers.
• Reviews policies for accuracy, identifies deficiencies and may make recommendations for broader coverage(s)/limit(s).
• Manages renewal process for expiring policies.
• Prepares presentations and/or proposals for clients.
• Participates in client meetings to review coverage.
• Researches requests for information from Underwriters.
• Composes correspondence to insureds and/or Underwriters.
• Discusses and assists in setting renewal and/or new business marketing strategy with Producer or Supervisor.
• Binds insurance coverage and prepares binders.
• Prepares certificate templates and analyzes certificate requests, including review of contracts for insurance compliance.
• Receives and develops new business leads from Producers or identifies and develops cross-sell opportunities.
• Fosters and manages overall relationship with clients ensuring retention of large market book of business and high satisfaction.
• Participates in the claims process as necessary.
• Notifies Brokers and Producers of pertinent information related to client retention.
• Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date.
• Complies with agency management system data standards and data integrity.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Four (4) or more years related work experience.
• Valid insurance license and continued compliance with Continuing Education requirements.
• Excellent verbal and written communication skills.
• Excellent customer service skills, including telephone and listening skills.
• Effective organization skills with strong time management.
• Strong analytical skills and attention to detail.
• Ability to work within a team and foster teamwork.
• Thorough knowledge of all lines of insurance serviced by this role, especially those represented through the agency.
• Proficient in Microsoft Office Suite.

Nice to Have

• Experience negotiating prices, commissions, and coverages with carriers.
• Experience in analyzing policies and contracts for insurance compliance.
• Experience in client relationship management and cross-selling opportunities.

Qualifications

• Bachelor's degree or equivalent experience.
• Insurance license with ongoing Continuing Education requirements.

Benefits & Perks

• Comprehensive, high-quality employee programs.
• Very competitive financial package.