Account Manager

About the Role

Key Responsibilities

• Remotely sell Mesa Lab's Renal Care Portfolio products and retain end user customers within all assigned customer accounts to achieve or exceed sales goals.
• Identify customer needs and effectively address them with Mesa Labs products and services.
• Generate interest and cultivate new sales opportunities through prospecting, leads management, referrals, and RFPs.
• Maintain and expand business with existing customers by developing strong service and business relationships with multiple buying influencers.
• Cultivate relationships and facilitate meetings between customers and Mesa Labs.
• Utilize CRM and other standard Daily Management tools proficiently to drive priorities and manage by fact, maintaining CRM data continually.
• Identify threats and opportunities using sales data and customer feedback.
• Manage sales funnel effectively and provide accurate monthly forecasting.
• Comply with company ethics, policies, and best practices, with a commitment to safety, diversity, and a harassment-free environment.
• Participate in problem solving, Kaizen, and strategy events as needed.
• Participate in sales meetings, training, and other internal meetings as needed.
• Collaborate effectively with Mesa team members and assist in onboarding new hires.
• Ensure compliance with applicable regulations and ethics.
• Maintain a positive and courteous demeanor with guests and employees.
• Work cross-functionally with service, customer service, finance, and marketing to develop solutions and solve customer problems.

Requirements

• A Bachelor's Degree or equivalent work experience in sales with medical device products.
• Minimum 2 years of successful sales or experience with OUS Channel Partners.
• Demonstrated effective presentation and sales planning skills.
• Effective verbal and written communication skills, with the ability to deliver timely and useful multi-mode communications.
• Physical ability to stand or sit for extended periods; occasional lifting.
• Knowledge of sales principles and customer relationship management.

Nice to Have

• 5 years minimum experience as a sales leader with a demonstrated track record of above-plan performance in Medical/BioPharma, Industrial, or Technology industries.
• Experience selling or working with Dialysis products and services.
• Bilingual proficiency.

Qualifications

• Bachelor's Degree or equivalent work experience in sales with medical device products.
• Minimum 2 years of successful sales experience, preferably with OUS Channel Partners.

Benefits & Perks

• Competitive wages including potential bonus opportunities, equity awards, and commissions.
• Health insurance options including tiered Medical, Dental, and Vision, HSA, FSA accounts.
• Company paid short-term and long-term disability, life insurance, and AD&D.
• Flexible Time Off policy, paid sick leave, and paid Care Giver leave.
• 401(k) plan with a 4% Safe Harbor company match starting Day 1.
• Employee Wellness and Financial Assistance Resources.
• Nine paid company holidays per year.