Account Manager - ES

About the Role

Key Responsibilities

• Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty.
• Develops and maintains a thorough knowledge of the Company's available services, lines of business, pricing structures, and offers additional products and services as appropriate to assigned existing customers.
• Performs contractual re-signs on existing customers to extend customer relationships and increase customer profitability where appropriate.
• Proactively communicates with or responds to customers in support of Company pricing initiatives.
• Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
• Works collaboratively with customer service and operations to ensure service requirements are communicated.
• Increases customer penetration by selling full suite of Republic Services products and services.
• Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress vs. goals and status of customer relationships.
• Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and similar activities.
• Collaborates with AR as requested to maintain customer collections within established payment terms.

Requirements

• Minimum of 1 year of relevant sales experience.
• Valid driver's license.
• Strong knowledge of sales principles and customer relationship management.
• Ability to develop and maintain customer relationships.
• Proficiency in using Salesforce or similar CRM tools.
• Excellent communication and interpersonal skills.
• Experience or familiarity with environmental/hazardous waste industry (preferred).

Nice to Have

• Environmental/hazardous waste industry experience.

Qualifications

• Minimum of 1 year of relevant sales experience.
• Valid driver's license.

Benefits & Perks

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).