Account Manager IINew

Vimeo

New York, NY

Full Time

Senior

75k-104k

14 days ago

Job Description

About the Role

Vimeo is looking for an Account Manager to build and maintain relationships with our clients. In this role, you will be responsible for growing existing enterprise accounts within our Vimeo Enterprise product line. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work.

Key Responsibilities

Oversee accounts within Vimeo's Enterprise product customer base in our Commercial segment, supporting clients with 100-500 employees
Proactively manage a pipeline of renewal and expansion opportunities to achieve monthly and quarterly revenue objectives
Confidently convey Vimeo's value proposition through direct client engagement and by leveraging relevant communication tools
Assist in collecting client feedback, defining processes, and identifying best practices to enhance the customer experience
Understand and anticipate clients' business needs to drive the success of key accounts
Strengthen client relationships with ongoing communication and new solutions
Become a product expert and strategic advisor, guiding clients on how to best leverage our technology for business growth

Requirements

4+ years of experience in a customer-facing role within the SaaS industry
Strong experience retaining and expanding accounts
Ability to multi-task across multiple projects and internal partners
Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable

Nice to Have

Online Video Platform (OVP) experience, or knowledge of online video technologies
Knowledge of live streaming technologies
Experience carrying a $3MM+ Annual Recurring Revenue (ARR) book of business with 100+ clients
Track record of exceeding quotas

Qualifications

Experience in a customer-facing role within the SaaS industry
Experience managing and expanding accounts
Knowledge of sales tools such as CRM platforms

Benefits & Perks

Base salary range from $67,500 to $103,500 depending on location
On-target commissions in addition to base salary
Paid time off
Generous 401k match
Commuter benefits
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Fertility reimbursement
Group term life insurances
Wellbeing resources
Long-term incentive programs where eligible

Working at Vimeo

Vimeo is headquartered in New York City with offices around the world. The company believes its impact is greatest when its workforce is diverse and global. Vimeo is an equal opportunity employer that champions diversity, equity, and inclusion in building products, developing leaders, and strengthening its culture.

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