Account Manager, Immunology - Cleveland West, OH

About the Role

Key Responsibilities

• Acquire and maintain expertise in brand/segment strategy and tactics, providing expert product knowledge.
• Promote and generate demand for prescription products in a competitive market, including launching new products.
• Execute Galderma's integrated commercial selling strategies utilizing understanding of contracting and access platforms.
• Develop cross-functional account plans to deliver penetration, retention, and growth of Galderma's portfolio for key accounts.
• Analyze account and provider objectives to ensure alignment between market/patient access and reimbursement functions.
• Collaborate with internal and external stakeholders; utilize business analytics and customer insights to anticipate needs.
• Oversee relationships with Key Opinion Leaders (KOLs) within the area.
• Execute customer engagement initiatives to strengthen strategic partnerships.
• Serve as the primary liaison for assigned contacts in Galderma's commercial speaker bureau.
• Plan, organize, and execute field-based activities in compliance with company and regulatory standards.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Business or a related field.
• Five or more years of outside sales experience with variable commission potential.
• At least 2 years of Pharmaceutical Sales experience in Dermatological or Medical Sales.
• Previous account management experience.
• Experience in business-to-business sales and as a sales generalist.
• Strong track record of consistent performance success.
• Excellent communication skills, including verbal, written, and interpersonal abilities.
• Ability to learn and apply technical, industry, and product-related information professionally.
• High integrity, motivation, and sense of urgency.
• Ability to sell assertively and differentiate products to increase utilization.
• Ability to collaborate with internal teams such as market and patient access.
• Results-oriented with strong problem-solving and decision-making skills.
• Self-starter comfortable with autonomy.
• Strategic thinker with long-term vision.
• Skilled in relationship management and closing techniques.
• Learning agility, adaptability, resilience, and persistence.
• Creative, resourceful, and solution-oriented.
• Proficiency with complex sales data and reporting software.
• Proficient in MS Office and familiar with sales reporting applications.

Nice to Have

• Experience with healthcare contracting and access platforms.
• Experience working with Key Opinion Leaders (KOLs).

Qualifications

• Bachelor's degree in Business or related field.
• 5+ years of outside sales experience.
• 2+ years of pharmaceutical sales experience in dermatology or medical sales.

Benefits & Perks

• Competitive wage with shift differential.
• Annual bonus opportunities.
• Career advancement and cross-training opportunities.
• Access to a range of company benefits.
• Inclusive environment embracing diversity and inclusion.