Account Manager - New England

About the Role

Key Responsibilities

• Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service
• Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer issues
• Ensure the needs of customers are met while aligning to meet MD business objectives
• Assist with budget development and management cross-functionally with Sales and Financial Managers
• Develop understanding of customers' market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines
• Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
• Complete and develop Opportunity Plans that are in support of and align with Corporate Account's Key Account Profiles (KAP's)
• Review Opportunity Plans with VP Sales on a regular basis
• Partner with production, manufacturing, and account team to ensure customer needs are properly communicated

Requirements

• Bachelor's degree preferred
• 5+ years of related experience in sales, project management, and/or technical training
• 2 to 3 years of experience in corrugated sales preferred
• Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry
• Proven experience with packaging systems
• Demonstrated sales competence and business acumen
• Ability to provide clarity to complex problems and develop long-term solutions
• Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels
• Possess effective leadership qualities and insightful business judgment
• Excellent computer skills including Word, Excel, and PowerPoint
• Excellent written and verbal communication skills

Nice to Have

• Experience in corrugated sales

Qualifications

• Bachelor's degree (preferred)

Benefits & Perks

• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential
• Benefits package includes medical, dental, vision, life insurance, 401k with match and more
• A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work