Account Manager - Self Funded Business

About the Role

Key Responsibilities

• Execute tactical components of the Account Executive business plan for each client.
• Analyze client utilization data to understand cost drivers.
• Make plan design and new product recommendations to the Account Director.
• Schedule, prepare for, and participate in client meetings with the Account Executive or independently.
• Act as day-to-day contact for client management issues such as report analysis, contract questions, compliance education, stop loss policy management, etc.
• Provide support and direction on regulatory issues and healthcare trends impacting plans.
• Complete plan analyses to aid in financial decision making and plan recommendations.
• Maintain excellent verbal and written communication skills.
• Understand the competitive environment and market opportunities.
• Establish and maintain relationships with internal partners (underwriting, sales, operations, business analytics, etc).
• Work collaboratively across business functions to meet customer needs.
• Follow through on outstanding items to resolution.
• Monitor internal performance to ensure client needs are met.
• Maintain accurate client records.
• Participate and/or host client meetings as appropriate.
• Organize and execute open enrollment strategies, health fairs, and employee education meetings.

Requirements

• 3-5 years of work experience in the self-funded industry.
• Ability to travel up to 10% of the time.
• Excellent verbal and written communication skills.
• Strong understanding of the health plan market.
• Bachelor's Degree or equivalent work experience.

Nice to Have

• Strong understanding of health plan market.

Qualifications

• Bachelor's Degree or equivalent work experience.

Benefits & Perks

• Affordable medical plan options.
• 401(k) plan including matching company contributions.
• Employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other benefits depending on eligibility.