Account Supervisor, Health & Wellness

About the Role

Key Responsibilities

• Serve as the primary client contact, managing day-to-day communications and ensuring exceptional service and satisfaction.
• Develop and implement integrated communications strategies, including media relations, content development, digital marketing, and thought leadership.
• Lead internal teams to deliver high-quality work on time and within budget, providing clear direction, support, and feedback.
• Manage account financials, including budgeting, forecasting, and reporting.
• Support new business development by contributing to proposals, pitches, and presentations.
• Stay up-to-date on industry trends, regulatory developments, and emerging best practices to inform strategic recommendations.
• Mentor and support junior team members, fostering a collaborative and growth-oriented environment.
• Monitor and measure the success of communication programs, providing clients with detailed reporting and actionable insights for continuous improvement.
• Act as a strategic advisor to clients, offering counsel on brand positioning, messaging, and communications challenges.

Requirements

• 5+ years of communications experience with a PR agency preferred.
• Experience in the pharmaceutical/healthcare industry.
• Proven track record of success positioning large clients with top tier media.
• Ability to help lead and manage multiple accounts and projects in a fast-paced, deadline-driven environment.
• Experience with HCP and DTC marketing, including earned media, content marketing, social media, and digital strategies.
• Knowledge of healthcare regulations and compliance standards.
• Understanding of the integration of social media and traditional media.
• Ability to take ownership of a program and work with autonomy.
• Proficiency with media monitoring tools (Cision, Radian6, Gorkana, Vocus, etc.) is a plus.
• Proficiency with Microsoft Word, PowerPoint, Excel, and social media platforms (Facebook, X, Pinterest, Instagram).
• Excellent written and verbal communication skills along with strong attention to detail.
• Experience working in and contributing to an inclusive and collaborative environment.
• Ability to think creatively and push the envelope.

Nice to Have

• Experience using media monitoring tools (Cision, Radian6, Gorkana, Vocus, etc.).

Qualifications

• Relevant professional experience in communications and healthcare industry

Benefits & Perks

• Competitive benefits package
• Professional development opportunities
• Mentorship programs with industry leaders
• Vibrant and inclusive company culture
• Hybrid work approach with teams in the office around four days a week