Advisory Solution Consultant - State and Local

ServiceNow

Los Angeles, CA

Full Time

Senior

119k-217k

7 days ago

Job Description

About the Role

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone. As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Core Business Services with a focus on our Public Sector, State and Local team.

Key Responsibilities

Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
7+ years of pre-sales solution consulting or sales engineering experience
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
Travel, as necessary

Nice to Have

Experience with AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the industry

Qualifications

Educational background is not explicitly specified in the description

Benefits & Perks

Base pay of $119,000 - $217,000, plus equity (when applicable), variable/incentive compensation and benefits
Health plans, including flexible spending accounts
A 401(k) Plan with company match
ESPP and matching donations
Flexible time away plan and family leave programs

Working at ServiceNow

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.

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