Advisory Solution Consultant - State and Local

ServiceNow

Los Angeles, CA

Full Time

Senior

119k-217k

3 days ago

Job Description

About the Role

As a member of the Solution Consulting team at ServiceNow, you will support the Core Business Services with a focus on the Public Sector, State and Local team. You will guide revenue for specific products by collaborating with Sales, Product Management, and the executive team. This role involves being a hands-on technical consultant capable of solution delivery and positioning during sales cycles, helping organizations work smarter, faster, and better through innovative AI-enhanced technology.

Key Responsibilities

Develop, position, and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as a technical and domain expert within a client-facing sales team.
Lead discovery workshops to identify customer challenges and give product demonstrations to align solutions with customer needs.
Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
Provide feedback to product management about product enhancements that can address customer needs and add value.
Share and learn best practices and reusable assets with other Solution Consultants to improve team efficiency.
Stay current on competitive analysis and market differentiation.
Support marketing events including executive briefings, conferences, user groups, and trade shows.

Requirements

7+ years of pre-sales solution consulting or sales engineering experience.
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Territory management skills, including pipeline building and working with sales counterparts to guide execution.
Experience working collaboratively with product management, product marketing, partners, and professional services.
Travel as necessary.

Nice to Have

Experience with automating workflows and analyzing AI-driven insights.
Experience working in the public sector or with government-related clients.

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
7+ years of pre-sales solution consulting or sales engineering experience.

Benefits & Perks

Employee stock purchase plan
Health insurance
Flexible spending account
Family leave
401(k) matching
Equity (when applicable)
Variable/incentive compensation
Flexible time away plan

Working at ServiceNow

ServiceNow approaches its distributed work environment with flexibility and trust, offering various work personas (flexible, remote, or required in office) depending on the nature of the work. The company emphasizes creating an accessible and inclusive experience for all candidates and values diversity and legal compliance in employment practices.

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