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Agile Product Owner - U3000 Intake & Quote

Cigna

Bloomfield, CT
Full Time
Mid Level
30 days ago

Job Description

About the Role

The Agile Product Owners Advisor drives the execution of the multi-year roadmap for underwriting tools/processes by leading an Agile Scrum team as part of the Intake and Medical Quote Optimization (I&Q) program. This includes representing Risk Management and Underwriting (RMUW) by defining business requirements, enhancing business processes, and prioritizing work to be delivered by the scrum team. The successful Agile product owner is a trusted advisor for both business and technology partners, independently driving change, challenging peers and partners, and innovating the user experience to accelerate growth and improve the user experience.

Key Responsibilities

  • Represent line underwriters and key business partners to optimize Contour Quote and transform the future underwriting toolset
  • Build relationships with underwriters and presale partners to identify efficiency opportunities throughout the presale and renewal process
  • Participate in discussions with UW enablement, IT and Pricing partners at various levels within the organization to articulate business needs
  • Drive for short-term solutions consistent with long term vision as established by the operational strategy team
  • Decompose Jira features and detailed user stories in support of I&Q program
  • Leverage agile best practices to document build requirements and define success criteria
  • Partner with UWIT to deconstruct larger capabilities into incremental building blocks and write features and user stories
  • Maximize value delivery by prioritizing features into incremental steps to improve our tools and business processes
  • Document detailed acceptance criteria to enable multiple teams to develop test scenarios and validate successful completion of each business capability
  • Establish project plan to achieve delivery of features using an Agile delivery framework
  • Assess impact of proposed changes on process and organization
  • Recommend process changes to accommodate proposed new capabilities or solutions
  • Coordinate with peers in UW training and communications to build change management / communication plans related to proposed changes

Requirements

  • Bachelor degree in business or related field or equivalent related business experience
  • Agile certification required (i.e. Product owner, scrum master, SAFE, etc.)
  • Proven track record of delivering high quality process transformation across presale and underwriting applications
  • 3+ years of experience building or testing new capabilities across Contour Intake and Quote
  • Strong understanding of medical quoting workflow for new business and renewals
  • Proven ability to foster collaboration across multiple stakeholders and business teams
  • Demonstrated ability to define business and technical requirements (user stories) and plan/prioritize work for at least one agile scrum team
  • Ability to independently innovate processes and creatively solve business problems
  • Strong verbal/written communication, presentation, and organizational skills, including to the ability effectively communicate and interact with management across the organization
  • Pega knowledge and experience is strongly preferred

Nice to Have

  • Pega knowledge and experience

Qualifications

  • Bachelor degree in business or related field or equivalent related business experience

Working at Cigna

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

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Job Details

Posted AtJul 8, 2025
Job CategoryProduct Management
SalaryCompetitive salary
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

Job Skills

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About Cigna

Website

cigna.com

Company Size

10000+ employees

Location

Bloomfield, CT

Industry

Direct Life, Health, and Medical Insurance Carriers

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