AI Product Marketing Operations Manager

Wex

Boston, MA

Full Time

Mid Level

57k-75k

5 days ago

Job Description

About the Role

This is a remote position, however, the candidate must reside within 30 miles of one of the following locations: Portland ME, Chicago IL, Boston MA, Washington DC, Dallas TX, San Jose CA, Seattle WA, or New York City NY. WEX is seeking an innovative AI Product Marketing Operations Manager to be the builder and operator behind how our Product Marketing team scales with AI. You'll design and deliver the processes, automations, and playbooks that help our team work faster, smarter, and with more impact. This is a hands-on role. You'll be experimenting, prototyping, and rolling out real solutions that make a measurable difference in how we go to market.

Key Responsibilities

Redesign Workflows with AI - Look at the whole workflow, question assumptions, and rebuild processes with AI - not just automate broken steps. Build repeatable workflows for competitor monitoring, trend synthesis, industry reporting, persona insights, and content acceleration.
Boost Productivity & Insights - Spot inefficiencies in Product Marketing and design AI automations or templates to save time, improve quality, and turn raw data (qualitative + quantitative) into actionable insights.
Enablement at Scale - Create AI-enabled templates for sales tools (battlecards, one-pagers, messaging frameworks) that Product Marketers can adapt quickly.
Coach & Evangelize - Train the team on how to use AI effectively, balancing speed with originality and accuracy.
Learn & Grow - Stay current on emerging AI and automation trends, and propose new applications that help the team work smarter.
Measure Impact - Track adoption, usage, and productivity gains, and report back on the difference your work makes.

Requirements

Previous internship experience required, 1-3 years of experience in product marketing, marketing operations, strategy, or related fields.
Bachelor's degree or equivalent experience in business, marketing, engineering, computer science, or a related field.
Hands-on experience applying AI tools (e.g., ChatGPT, Claude, Perplexity, Zapier/Make, Notion AI, or similar) to real projects.
Strong problem-solver who enjoys building processes, experimenting with new tools, and scaling best practices.
Analytical mindset - comfortable working with structured and unstructured data.
Entrepreneurial drive: self-starter, comfortable with ambiguity, motivated to deliver measurable impact.
Excellent communication skills - able to translate technical/AI-driven outputs into clear, simple recommendations.

Qualifications

Bachelor's degree or equivalent experience in relevant fields

Benefits & Perks

Health, dental and vision insurances
Retirement savings plan
Paid time off
Health savings account
Flexible spending accounts
Life insurance
Disability insurance
Tuition reimbursement
And more

Working at Wex

Product Marketing is at the center of how WEX brings products to market - connecting product needs with customer value. This role is a force multiplier. By embedding AI into our workflows, you'll free up PMMs to focus more on strategy, storytelling, and customer engagement. You'll get to experiment, build, and influence how a Fortune 1000 company integrates AI into one of its most strategic teams. If you're hungry to prove what AI can do in the real world - not just in theory - this is your opportunity.

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