AI Strategy Consultant tags.new

Hightouch

New York, NY

Full Time

Mid Level

130k-150k

20 days ago

Job Description

About the Role

Hightouch's mission is to empower everyone to take action on their data. They pioneered the Composable Customer Data Platform (CDP), enabling companies to use their data warehouse for marketing personalization and business operations. Their new AI Decisioning platform allows marketers to set goals and guardrails for AI agents to personalize customer interactions. The company focuses on making a meaningful impact for customers, fostering a collaborative and growth-oriented environment, and values strong communication, kindness, and persistence. Based in San Francisco with a global team, Hightouch is backed by leading investors and has achieved a Series C valuation of $1.2 billion.

Key Responsibilities

Own all phases of AI Decisioning use case delivery working alongside Hightouch engineers, customer executives, marketers, and IT stakeholders
Run design sessions with customers to decide on and document use case requirements and improvements
Champion delivery & project management excellence through development of process playbooks and best practices
Proactively identify, escalate and mitigate potential project risks
Build relationships with key stakeholders at Hightouch customers
Participate in determining the AI Decisioning product strategy
Immerse yourself in customer marketing organizations to understand their needs and data landscape
Explore data and product landscape to help scale solutions
Uncover impactful use cases and recommend new campaigns or adjustments to customers
Collaborate with a team of ML + product engineers, designers, and other Strategy Consultants

Requirements

Ability to travel 10 - 25% required
Experience working with Martech tools, CEMs, CDPs, etc.
Strong discovery and interpersonal skills
Intellectual curiosity, high ambition, and humility
Clear communication skills, both in writing and speech
Experience managing and executing technical projects with a customer-first attitude and empathy
Bonus: Experience with programming, scripting, or statistical packages (e.g., Python, R, Matlab, SQL)

Nice to Have

Experience with programming, scripting or statistical packages (e.g., Python, R, Matlab, SQL)

Qualifications

Experience working with Martech tools, CEMs, CDPs, etc.
Experience managing and executing technical projects

Benefits & Perks

Salary range of $130,000 - $150,000 USD per year (80/20 split variable)

Working at Hightouch

The company approaches challenges with a first-principles mindset, moves quickly and efficiently, and treats each other with compassion and kindness. They value strong communication, a growth mindset, motivation, and persistence in achieving goals.

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