Application Engineer, Injection Molding

About the Role

Key Responsibilities

• Analyze and prepare RFQs by retrieving and organizing quote request information from various channels, including RFQ documents, 3D CAD files, and 2D drawings.
• Proactively engage with customers to clarify requirements and address any discrepancies in documentation.
• Conduct thorough reviews of 3D models and 2D drawings to provide design-for-manufacturing (DFM) feedback and support the creation of accurate quotes using internal systems and approved methodologies.
• Perform basic file modifications and repairs using software such as SolidWorks, Inventor, or Magics to ensure manufacturability.
• Maintain and update quote databases in real-time to ensure data accuracy and accessibility.
• Respond to service requests via ZenDesk and email, providing direct assistance or escalating to subject matter experts when necessary.
• Work closely with Applications Engineering and Sales to define and package custom requests for customer delivery.

Requirements

• Associate degree or higher in a technology field, or equivalent practical experience.
• Strong interest and aptitude in technical tools, including experience with or a willingness to learn 3D CAD software (SolidWorks, Inventor, Magics) and 2D drawing review.
• Demonstrated technical aptitude to quickly grasp general technical aspects of various manufacturing technologies.
• Customer-service oriented with excellent communication skills, capable of interacting politely and enthusiastically with both customers and coworkers.
• Vocational training or direct experience in injection molding is highly desired.
• Familiarity with die casting, stamping, and metal extrusion is a plus.

Nice to Have

• Familiarity with die casting, stamping and metal extrusion.

Qualifications

• Associate degree or higher in a technology field, or equivalent practical experience.