Associate - Digital Product Management (Business Banking)

About the Role

Key Responsibilities

• Help define and optimize Business Banking acquisition strategies to drive profitable product acquisitions and deepen engagement across our customer's relationships
• Support key GTM launch planning and execution efforts including working cross-functionally with Marketing to PMO product changes, developing new feature claims/disclosures and executing on associated legal approval review processes, and analyzing post launch results
• Support future channel expansion efforts to help Business Banking scale new accounts
• Manage all product claims, disclosures, FAQs and guidelines; lead annual claims PRSAs
• Help refresh existing claims and develop new Marketing claims based on voice of customer and product insights
• Conduct competitive intelligence, industry benchmarking and small business owner insights gathering and analyzation
• Update and provide ongoing management of Business Banking product toolkit(s)
• Provide general portfolio management support to a team of 3 Sr./Managers
• Help manage team budget and invoicing
• Ad-hoc projects as needed

Requirements

• The ability to build relationships and collaborate effectively
• Exceptional oral and written communication skills and strong project management experience with the ability to manage multiple priorities / projects
• Customer-first, curious mindset with a desire to create and deliver best-in-class customer experiences
• A structured thinker with strong problem solving and analytical skills
• Understanding of digital marketing best practices
• The ability to translate information and insights into strategies
• Comfort working with white space, flexible, and ability to handle change
• Banking or financial services experience
• Bachelor's degree

Nice to Have

• Prior experience in product marketing or product management

Benefits & Perks

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities