Associate Digital Product Mgmt

American Express

New York, NY

Full Time

Entry Level

60k-110k

12 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. The role involves working within the Global Merchant & Network Services, specifically focusing on the Network & Acquirer Solutions (NAS) organization, which develops new payment services and products, operates the payment network, and manages bank partnerships globally. The Global Network team maintains existing functionality, develops new products, and manages the partner lifecycle to facilitate secure and seamless transactions worldwide.

Key Responsibilities

Support the product vision, strategy, and roadmap for the Global Transit "Tap & Go" product.
Assist in developing the business case for new products or features.
Assist in the research of regulatory developments and provide preliminary input on analysis of potential implications to existing products.
Support in the documentation of as-is processes for product management, product enhancements, key findings and standard methodologies.
Support in the creation and maintenance of the product backlog, prioritizing features and establishing timelines for product releases.
Partner closely with analytics team to provide input and prioritize analytics requests.
Collaborate with cross-functional teams including Product, Technology and other stakeholders to gather and document product requirements and ensure timely delivery of features following agile methodologies.
Assist in identifying technical gaps and collaborate with broader teams to facilitate resolution risks, opportunities, and changes tied to product management initiatives.
Maintain core critical metrics.
Understand competitive and internal positioning for the product through market research.
Use analytical abilities and strategic perspective to identify trends and recommend solutions to improve user experience.
Stay informed about regulatory requirements and industry trends to ensure product compliance and shape product features.

Requirements

Experience with Agile Methodologies.
Strong communication management skills.
Ability to prioritize features and manage product roadmaps.
Knowledge of market analysis and product development processes.
Understanding of regulatory compliance and industry trends.
Analytical abilities and strategic thinking skills.

Nice to Have

Experience in business development and enterprise strategy.
Familiarity with payment networks and transaction processing.
Experience working with cross-functional teams in a product environment.

Qualifications

No specific formal qualifications specified in the description.

Benefits & Perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements
20+ weeks paid parental leave for all parents
Free access to global on-site wellness centers (location-dependent)
Free and confidential counseling support through Healthy Minds program
Career development and training opportunities

Working at American Express

Our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors. We support our colleagues with a focus on holistic well-being, professional growth, and flexibility through our Amex Flex enterprise working model, which offers various work arrangements to suit individual and business needs.

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