Associate, Product Analytics

About the Role

Key Responsibilities

• Apply a structured framework (e.g., issue trees, hypothesis-driven problem-solving) to dissect complex business challenges.
• Perform deep-dive analysis into business performance, market dynamics, and competitive benchmarks to uncover key insights.
• Track and analyze key product metrics (e.g., retention, churn, conversion rates).
• Conduct user behavior analysis and identify friction points.
• Collaborate with product teams to inform decisions through data insights and experimentation (e.g., A/B testing).
• Collaborate with executives and cross-functional teams to define business objectives, priorities, and success criteria.
• Present clear, data-backed recommendations with compelling storytelling to drive stakeholder alignment and action.
• Design and document business processes, workflows, and system requirements, ensuring alignment with long-term strategy.
• Partner with delivery teams to implement solutions and oversee change management to ensure smooth adoption.

Requirements

• Bachelor's Degree in Business Administration, Finance, Economics, IT, Applied Mathematics.
• 5+ Years Data Science, Analytics, Statistics, Economics, Finance, or Applied Mathematics experience.
• Proficiency in analytics tools (Amplitude, Google Analytics).
• Strong skills in SQL, Python, or R.
• Knowledge and skill in experimentation and statistical analysis.
• Strategic Thinking: Expertise in breaking down complex problems into actionable components.
• Analytical and tactical planning skills.
• Data-Driven Decision-Making: Proficiency in gathering and analyzing data to support recommendations.
• Familiarity with tools such as Excel, SQL, Tableau, or Power BI for insights generation.
• Strong interpersonal and communication skills to collaborate with and influence stakeholders at all levels.
• Experience in building compelling presentations and reports that distill complex ideas into actionable strategies.
• Strong project management and organizational skills to manage multiple priorities.
• Knowledge of methodologies like Agile, Lean, or Six Sigma for process improvement.

Nice to Have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Qualifications

• No certifications listed for this job.

Benefits & Perks

• The base pay range for this position is from $75,000.00 USD to $122,500.00 USD annually.
• Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)