Associate Product Manager

About the Role

Key Responsibilities

• Oversee the product line life cycle and ensure product profitability for core and advanced connectivity services.
• Work to become the Subject Matter Expert on FirstLight's service capabilities, planned enhancements, positioning in the marketplace and current availability.
• Specify market requirements for current and future products by conducting market and competitive research supported by on-going visits to customers and prospects.
• Contribute to business cases to support new features/enhancements including costs and projected revenue for new services and enhancements.
• Contribute to developing and maintaining product pricing.
• Analyze the competitive landscape and identify gaps and opportunities within the FirstLight service offering.
• Contribute to internal and external sales and customer product training.
• Travel to customer meetings as well as attend industry/company events.
• Assist with any other projects assigned by management.

Requirements

• Experience in technological areas like telecommunications, IP Networking, Local and Wide-area networking, with some exposure to advanced network services.
• Self-motivated and comfortable in a dynamic atmosphere of a technical organization developing solutions tailored to market and customers' needs.
• Strong presentation skills and ability to present to all levels within an organization, including C-level management.
• Effective written communication skills for emails, RFPs, and reports.
• Well organized and analytical mindset.
• At least 1-3 years of experience in a product or technical sales role.
• A solid understanding of the competitive Telecoms, ISP, or MSP landscape is preferred.

Nice to Have

• Experience building business models.
• Working knowledge of Salesforce.

Qualifications

• B.S. or B.A. in a technical or business field (preferred).