Automation Analyst

UnitedHealth Group

Plymouth, MN

Full Time

Mid Level

90k-161k

4 days ago

Job Description

About the Role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work involves improving health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need. The company values inclusion, talented peers, comprehensive benefits, and career development opportunities. This role offers the flexibility to work remotely within the U.S. and aims to advance health optimization on a global scale.

Key Responsibilities

Map workflows and identify automation opportunities
Manage the automation pipeline
Create client-facing analysis and visualizations
Develop current and future state flows for PDD
Report progress, risks, and results to leadership
Serve as facilitator in daily stand-ups
Track progress and update requirements

Requirements

Experience in workflow mapping and process automation, with the ability to identify inefficiencies and translate business processes into scalable automation solutions
Familiarity with bot performance metrics and monitoring, including tracking utilization, success rates, exception handling, and continuous improvement opportunities
Proficiency in Power BI, including building interactive dashboards, creating data models, and delivering actionable business intelligence
Proven solid analytical and data visualization skills, with a focus on uncovering insights and trends to support decision-making and continuous improvement

Nice to Have

Experience with automation technologies and platforms, such as Automation Anywhere, Power BI, or Power Automate, with a focus on designing, deploying, and optimizing automated workflows
Industry experience in healthcare or similarly complex, regulated environments, with an understanding of operational workflows and compliance considerations
Background in engineering or technical disciplines, offering a solid foundation in systems analysis, logic, and structured problem-solving

Qualifications

Experience in workflow mapping and process automation
Familiarity with bot performance metrics and monitoring
Proficiency in Power BI
Analytical and data visualization skills

Benefits & Perks

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Salary range from $89,900 to $160,600 annually
Remote work flexibility

Working at UnitedHealth Group

The company culture is guided by inclusion, talented peers, and a focus on career development. Optum emphasizes making an impact on communities, advancing health outcomes, and fostering an environment that challenges employees while providing clear direction and growth opportunities.

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