Offshore Data Cloud/Marketing Cloud Consultant

Accelerize 360

Dallas, TX

Full Time

Mid Level

4 days ago

Job Description

About the Role

The Offshore Data Cloud/Marketing Cloud Consultant role at Accelerize 360 involves working closely with project teams, clients, and stakeholders to ensure successful implementation of Salesforce Data Cloud and Marketing Cloud solutions. The role requires detailed requirements analysis, documentation, testing support, and collaboration across various phases of project delivery. The candidate will serve as the Voice of the Customer, facilitating sessions, translating requirements into user stories, and supporting deployment and training activities.

Key Responsibilities

Coordinate, lead & facilitate client Discovery & refinement sessions to generate & clarify requirements (co-lead w/ Solution Architect)
Participate in customer projects to support the execution of all project implementation phases including client discovery, requirements gathering, user story definition, system and user testing, deployment, training and post go live support
Act on behalf of the customer and end users to define requirements and ensure the solution and end results meet their needs
Effectively translate customer requirements, both functional and technical, into well-organized, documented user stories for team development, including acceptance criteria and design considerations
Own the requirements documentation (RTM, BRD)
Create business process flows, use cases, user stories and acceptance criteria
Support, prep and co-lead sprint demos to showcase build activities to the client and facilitate feedback discussions
Build, organize, groom and maintain the project backlog, ensuring the backlog is prioritized and aligned to project and team objectives
Work closely with senior team members to ensure deliverables meet requirements; create and maintain documentation as required
Support team with testing execution against user stories and test plans, including test scenario execution, testing results documentation, defect tracking and resolution
Contribute to configuration and declarative build tasks within Salesforce
Conduct training & functional knowledge transfer activities
Understand all phases of the application development life cycle and SDLC/Waterfall and Agile concepts
Maintain knowledge of software development best practices such as requirement tracking/documentation and code reviews

Requirements

Minimum two (2) years of experience in a relationship-based, customer-facing role as a business analyst or consultant
Minimum 3 years experience in a Salesforce consulting environment
Minimum 3 years experience with Agile project methodology including backlog management, user story definition, acceptance criteria, and sprint planning
Salesforce Certified or Accredited Administrator, Business Analysis Associate, Data Cloud, Marketing Cloud or other related certifications
Able to work US Eastern Standard Time Hours
Practical knowledge of requirements analysis, documentation, and software development best practices
Experience with cloud-based, enterprise-level packaged applications

Nice to Have

Experience with a professional consulting organization
Exposure to business analysis and related tasks

Qualifications

Salesforce Certified or Accredited Administrator, Business Analysis Associate, Data Cloud, Marketing Cloud or other related certifications

Benefits & Perks

Professional growth opportunities and Salesforce certification reimbursements
Remote culture with team members spread across three countries
Complex and exciting projects with recognized companies
10 days PTO, 11 federal holidays and 3 additional floating holidays
Medical, dental and vision benefits
401k with employer match

Working at Accelerize 360

Accelerize 360 offers a remote work environment with a focus on professional growth, certification support, and a collaborative team across multiple countries. The company values diversity, inclusion, and providing a supportive workplace that encourages learning and development.

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