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Brand Marketing Manager

PetSmart

Phoenix, AZ
Full Time
Mid Level
1 day ago

Job Description

About the Role

The Customer Experience (Marketing) team at PetSmart works to showcase the brand through expertise and love, providing personalized experiences for consumers backed by data-driven marketing capabilities. The team spans departments including Marketing, Creative, Communications, and Loyalty & CRM, aiming to create a unique experience for pets and pet parents. The Brand Marketing Manager supports the development and execution of integrated marketing campaigns and in-store experiences, playing a pivotal role in connecting with pet parents and strengthening brand affinity within the organization.

Key Responsibilities

  • Lead full funnel marketing campaigns from planning stages to insight to execution, including strategic development, brief writing, production oversight, go-to-market execution, and post-campaign recaps
  • Partner with operations and creative teams to manage the full lifecycle of in-store activations for select brand-led events, including creative development, production management, and timely delivery of event materials that uphold brand standards
  • Collaborate with internal stakeholders, channel partners, and outside agencies to translate business needs into campaigns that achieve enterprise-wide strategic goals
  • Drive work forward through a fast-paced, matrixed organization by navigating roadblocks, ambiguity, and market challenges to meet key milestones and metrics
  • Translate data and market research into insights that inform decision-making
  • Own campaign milestones; develop campaign-related presentations and reports for internal leadership and key partners throughout the process
  • Attend shoots and events as needed; some travel may be required

Requirements

  • Bachelor's degree or equivalent experience; 3-5 years in marketing, advertising, communications, or content production
  • Experience navigating matrixed organizations is strongly preferred
  • Experience leading integrated campaigns across multiple channels such as paid media, digital, social, and content, with a strong understanding of the creative production process including events and event promotion
  • Highly organized with strong project management skills and the ability to manage multiple priorities on varied timelines
  • Proven relationship-building skills to connect, inspire, and rally cross-functional partners
  • Strong communication, storytelling, and presentation skills
  • Analytical mindset with the ability to interpret data, test hypotheses, and optimize campaign strategies
  • Strong sense of ownership, curiosity, and a growth mindset; comfortable with ambiguity and motivated by challenges
  • Experience partnering with external agencies and creative vendors
  • Passion for pets and the people who love them is a big plus

Nice to Have

  • Retail experience, either in-house or agency side

Qualifications

  • Bachelor's degree or equivalent experience

Benefits & Perks

  • Pet friendly environment, bring your pets to work
  • On-site Dog Park
  • Top Dog gym with equipment, fitness classes, massage therapists, and personal trainers
  • Sit & Stay Café serving fresh breakfast and lunch options
  • On-site coffee bar
  • Lil' Paws learning center and onsite paid daycare
  • Volunteer events with PetSmart Charities
  • Access to PetSmart benefits and resources

Working at PetSmart

At PetSmart, we work hard to create a culture where every associate feels like they truly belong, celebrating diverse stories, backgrounds, and experiences. We foster growth, teamwork, and creativity in a dynamic workplace, offering outstanding amenities such as pet-friendly policies, on-site facilities, and community engagement opportunities. Our culture emphasizes inclusivity, support, and a shared passion for pets and their people.

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Job Details

Posted AtSep 24, 2025
Job CategoryBrand Marketing
SalaryCompetitive salary
Job TypeFull Time
Work ModeOnsite
ExperienceMid Level

Job Skills

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About PetSmart

Website

petsmart.com

Company Size

10000+ employees

Location

Phoenix, AZ

Industry

Pet and Pet Supplies Retailers

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