Business Data Analyst II

DHL

Summerville, SC

Full Time

Entry Level

3 days ago

Job Description

About the Role

Business Data Analyst II at DHL Supply Chain involves applying knowledge and analytics to develop and communicate timely, accurate, and actionable insights to the business through modeling, visualization, and optimization. The role includes reporting, analyzing, and predicting operational processes, performance, and Key Performance Indicators, as well as collaborating with site leadership, operations, and finance to improve efficiency and service levels.

Key Responsibilities

Apply hindsight, insight, and foresight techniques to communicate complex findings and recommendations to influence others to take action
Use knowledge of business and data structure to discover and/or anticipate problems where data can be used to solve the problem
Use spreadsheets, databases, and relevant software to provide ongoing analysis of operational activities
Apply data visualization for discovery and timely insights to decrease Cycle Time to Action (CTA)
Assist site operations in identifying areas for improving service levels, reducing operational costs, and providing other operational enhancements
Support account start-up analysis and/or report implementation as needed
Develop standardized and ad hoc site and/or customer reporting
Streamline and/or automate internal and external reporting
May investigate and recommend new technologies and information systems
May conduct feasibility analyses on various processes and equipment to increase efficiency of operations
Partner with Finance to develop financial models to analyze productivity and payroll; calculate cost benefits and business impact and propose solutions
Develop predictive models to help drive decision making
Design, develop, and implement data gathering and reporting methods and procedures for Operations
Track, plan, analyze, and forecast storage capacities, inventory levels, equipment, and/or labor requirements
Coordinate with Operations Systems group to ensure technical issues are being identified, addressed, and resolved in a timely manner
May coordinate with ILD group on issues related to modeling customer solutions, including providing data and relevant insight for customer pursuits
Assist finance and senior leadership in modeling yearly labor budgets based on operational and profile changes