Business Development Manager - Hospitality - Americas

About the Role

Key Responsibilities

• Identify and develop new business opportunities within the hospitality sector across North America and LATAM.
• Build and nurture a pipeline of high-value prospects, leading them through the sales cycle from lead generation to contract closure.
• Develop and execute a go-to-market strategy targeting enterprise clients in hospitality.
• Lead commercial negotiations, pricing discussions, and contract structuring to maximize revenue growth.
• Collaborate with internal teams to ensure a smooth onboarding experience for new clients.
• Analyze market trends, regulatory updates, and competitive landscapes to identify expansion opportunities.
• Develop tailored value propositions that align with customer needs and Worldline's payment solutions portfolio.
• Work closely with product and innovation teams to ensure offerings remain competitive and relevant to industry trends.
• Represent Worldline at industry events, conferences, and networking forums to build brand awareness and generate leads.
• Work cross-functionally with account management, product, compliance, marketing, and operations teams to drive new business opportunities.
• Partner with internal teams to enhance client engagement strategies and optimize sales processes.
• Provide market feedback to help shape Worldline's product roadmap and service enhancements.

Requirements

• Proven track record in business development, sales, or strategic partnerships within payments, travel, hospitality, or fintech industries.
• Strong network among global hospitality brands and CRS/PMS partners is a plus.
• Expertise in B2B sales, consultative selling, and complex deal negotiations.
• Ability to develop compelling value propositions and communicate the benefits of Worldline's solutions.
• Strong analytical and problem-solving skills, with a strategic mindset.
• Excellent communication, presentation, and stakeholder management skills.
• Experience working in a multinational and matrixed environment, collaborating across teams and geographies.
• Fluency in English; additional languages (e.g., Spanish, Portuguese) are a plus.
• +4 years of 'hunter' experience in business development, sales, or partnerships within payments, fintech, or travel sectors.
• Knowledge of payment solutions, cross-border transactions, and travel industry payment challenges.
• Experience with CRM tools such as Salesforce.
• A strong entrepreneurial mindset, with a drive to hunt and close deals.
• Experience leading regional expansion strategies and working with enterprise clients.

Nice to Have

• Strong network among global hospitality brands and CRS/PMS partners.
• Additional languages such as Spanish or Portuguese.
• Experience with CRM tools such as Salesforce.
• Experience working in a multinational and matrixed environment.

Benefits & Perks

• Vacation starting at 18 days per calendar year.
• Professional development program offerings.
• Flexible work schedule.
• 401K with company matching.
• Medical, dental, and vision insurance.
• High Deductible Health Care Plan (HDHC) with a Health Savings Account (HSA) with a bi-annual company contribution.
• Flexible spending accounts (FSA).
• Short-term and long-term disability insurance.
• Family and Employee Assistance Program (EAP).