Business Process - UAT Test Analyst - National Remote

About the Role

Key Responsibilities

• Perform User Acceptance Testing (UAT) and Quality Assurance
• Analyze and decompose business requirements to extract test requirements
• Develop, implement, and execute effective test plans and test cases
• Test system requirements, enhancements, and fixes
• Analyze data, research & troubleshoot issues to define root cause and provide results
• Log and track defects to closure
• Monitor, measure, and communicate test results
• Help ensure new system requirements/enhancements/changes are tested thoroughly, accurately, and delivered in a timely manner
• Create and prepare UAT documentation, communication, and process workflow
• Provide consistent and repeatable testing process for UAT; may work with business analyst to execute test scenarios
• Work closely with Project Team to identify risks early
• Improve processes and reduce post-implementation issues
• Create and maintain documentation, communication, and process workflow
• Support other project testing as needed, run reports, pull data from RxCLAIM system for audits, and make recommendations to improve the system
• Use query language to create reports from various relational databases
• Manage multiple priorities with project management skills

Requirements

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 2+ years of User Acceptance/QA testing experience for enterprise-level applications, including writing test cases from business requirements and executing/validating test results
• 2+ years of experience with business process and data analysis
• 1+ years Claim processing experience using Optum's RxCLAIM on IBM AS400
• Intermediate proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
• Experience with developing process documentation and process improvement workflow
• Ability to understand and articulate business and system functionality requirements and process flows related to test cases and results
• Experience handling multiple projects simultaneously in a fast-paced environment
• Ability to work flexible schedules during holidays and peak periods (November through January)
• Ability to work any of the 8-hour shift schedules during normal business hours of 8:00am - 5:00pm CST

Nice to Have

• Medicare Part D
• Previous automation experience
• Healthcare insurance or claims experience
• Intermediate proficiency in Microsoft Access
• Understanding of Claims Admin workflows and processes

Qualifications

• High School Diploma / GED or equivalent work experience
• 2+ years of User Acceptance/QA testing experience
• 2+ years of business process and data analysis experience
• 1+ years Claim processing experience using RxCLAIM on IBM AS400

Benefits & Perks

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Hourly pay range from $28.27 to $50.48 based on full-time employment
• Paid training during initial onboarding