CarelonRx Account Manager II (US)

About the Role

Key Responsibilities

• Cultivates and builds relationships with broker, consultant, and client key decision makers through quality service.
• Influences and collaborates with internal partners to deliver best-in-class service, resolve operational issues, perform root cause analysis, and drive recovery efforts to influence account retention and growth.
• Executes client-specific operational deliverables including benefit setup, reporting, and project support as needed.
• Implements and manages contractual obligations including performance guarantees and rebate strategies.
• Leverages data to track account performance, identify trends, and recommend strategies for client growth and retention.
• Supports implementation for new and existing clients and contract renewals.
• Trains and mentors lower-level Account Management staff.

Requirements

• Requires a BA/BS and a minimum of 2 years of related experience in account management, sales, or managing business/client relationships.
• Or any combination of education and experience which would provide an equivalent background.
• Travel may be required.

Nice to Have

• PBM experience preferred.
• Account Management experience preferred.
• Client facing experience preferred.

Qualifications

• Educational background as specified in the requirements (BA/BS or equivalent).

Benefits & Perks

• Comprehensive benefits package including incentive and recognition programs.
• Equity stock purchase and 401k contribution.
• Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, life insurance, wellness programs, and financial education resources.