Cataract Refractive Manager Surgical - Arizona

Bausch Health

Phoenix, AZ

Full Time

Mid Level

18 days ago

Job Description

About the Role

The Clinic Account Manager (CAM) is a professional sales account manager position at Bausch + Lomb, responsible for achieving sales and revenue goals for surgical devices, equipment, and disposables. This field-based role involves managing existing customer relationships, prospecting new business, and supporting the promotion of Bausch + Lomb Surgical products, including premium IOL and osmolarity products. The position reports to Clinical Division Managers and requires a focus on customer centricity and sales growth within the ophthalmic medical device sector.

Key Responsibilities

Successfully complete a formal training and certification program for all responsible products in the areas of product knowledge and selling skills.
Prepare territory action plans and routing schedules to identify specific targets.
Follow up on new leads and referrals resulting from field activity, trade shows, and website inquiries.
Attain territory revenue objectives by acquiring new business and increasing utilization within existing customers.
Support customers in post-sales activities including onboarding and practice integration.
Utilize Salesforce reports to prepare presentations, proposals, and sales contracts.
Establish and maintain current and potential customer relationships.
Identify and resolve customer concerns.
Communicate new product and service opportunities, special developments, and feedback gathered through field activity to appropriate company staff.
Complete timely data entry such as detailed call logs and lead forecasting, and maintain customer information in Salesforce/CRM.
Participate in marketing events such as seminars, trade shows, and telemarketing events as requested.
Maintain in-depth knowledge of customers and competitors.
Work cross-functionally as needed to assist in sales of all B+L products.

Requirements

Bachelor's Degree required, preferably in science, business, or a related field.
3+ years successful sales experience.
Excellent organizational skills and ability to establish priorities to meet goals.
Highly motivated and results driven.
Working knowledge of Microsoft Office suite and sales enablement technologies such as SFDC, Seismic, Power BI.
Sales experience in Ophthalmic and Medical Devices preferred.

Nice to Have

Experience with Salesforce (SFDC), Seismic, Power BI, or similar sales enablement tools.
Background in ophthalmic or medical device sales.

Qualifications

Bachelor's Degree in science, business, or related field.
3+ years of successful sales experience in relevant sectors.

Benefits & Perks

Medical, dental, and vision insurance.
Disability and life insurance.
401(k) plan with company match.
Tuition reimbursement program (select degrees).
Paid holidays, sick time, floating holidays, and paid vacation.
Well-being benefits.

Working at Bausch Health

Bausch + Lomb is a leading global eye health company with a mission to help people see better and live better. The company has a rich history of innovation spanning over 170 years, with a strong focus on research, development, manufacturing, and commercial activities across approximately 100 countries. The organization values trust, loyalty, and advancing eye health, fostering a culture of innovation and customer-centricity.

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