Catering Sales Manager

About the Role

Key Responsibilities

• Meet with clients to capture catering order specifics, such as menu dishes, dates and times, logistical requirements in regard to tables and chairs.
• Draft and submit the sales contract to client for review, approval and payment.
• Progress the catering sales to the Associate Director of Catering as applicable.
• Ensure operational compliance with health and fire regulations regarding food preparation and serving.
• Coordinate with banquet and culinary departments with detailed event orders.
• Investigate and resolve complaints regarding food quality or service.
• Conduct weekly outside sales calls and site visits.
• Represent the hotel at expos, conventions, and industry mixers.
• Develop team goals aligned with company goals, lead and coach the team, and provide support for professional development.
• Ensure the team delivers high standards of departmental and cross-departmental teamwork and customer service.
• Implement and maintain policies and procedures, exercise sound judgment, and prioritize work effectively.
• Observe safety and security procedures and meet deadlines despite changing circumstances.

Requirements

• Bachelor's Degree in Hotel/Restaurant Management or related field.
• 2-3 years of similar sales management capacity and previous hospitality industry experience preferred.
• Excellent oral and written communication skills.
• Excellent interpersonal and people management skills.
• High computer literacy.
• Strong organizational, supervisory, and management skills.
• Basic ability to analyze bids and understand budgets.
• Ability to stand for extended periods, handle physical demands including lifting up to 50 pounds, and perform various physical activities.

Nice to Have

• Previous hospitality industry experience.

Qualifications

• Bachelor's Degree in Hotel/Restaurant Management or related field.
• 2-3 years of similar sales management capacity.

Benefits & Perks

• Insurance enrollment available.
• Paid time off available.
• Holiday pay available.
• 401(k) enrollment.
• Hotel and travel discounts at worldwide destinations.
• Professional development and promotion opportunities.
• Benefits Day 1.
• Complimentary parking.