CD&A - Customer Analytics Manager, Cardiovascular

About the Role

Key Responsibilities

• Design approach and perform secondary data analytics to support strategic decision-making
• Lead analytical execution by implementing solutions, ensuring progress per timelines and scope, and coordinating readout of results
• Work cross-functionally to synthesize findings, develop recommendations and articulate actionable insights to stakeholders
• Provide senior leadership and brand teams with an objective and rigorous perspective on secondary data analytics and performance management
• Develop and deliver analysis using complex data sources including hcp and account-level demand data, claims data, electronic medical records data, specialty pharmacy data, etc. to generate a holistic, objective, and detailed understanding of the brand
• Manage relationship with external vendors to prioritize business needs and enable effective execution of analytics
• Enhance the capabilities of the customer data and analytics team by researching and implementing new analytical tools, methodologies, internal and external best practices, new data sources, etc.

Requirements

• Doctorate degree
• OR Master's degree and 2 years of analytics experience
• OR Bachelor's degree and 4 years of analytics experience
• OR Associate's degree and 8 years of analytics experience
• OR High school diploma / GED and 10 years of analytics experience

Nice to Have

• Familiar with technologies and applications, and hands-on experience to analyze, synthesize, and integrate various secondary data
• Strong knowledge in data, analytics, research, and/or dashboarding & reporting approach
• Capable to identify & define business problem, and address through data, analytics, and research
• Proficient analysis and project management skills to turn unstructured business issues into action plans that result in meaningful strategic or tactical recommendations
• Ability to drive implementation to enhance methodologies and standard processes
• Strong Oral, Written presentation skills, with ability to explain complex concepts verbally or visually via ppt
• Consistently engage and collaborate effectively with cross-functional team to shape brand strategy and understand risks and opportunities

Benefits & Perks

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible