Client Manager - Retail Analytics

About the Role

Key Responsibilities

• Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with the backend data delivery team.
• Train retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion, and assortment decisions.
• Lead client teams through designing, selling, executing, and presenting analytic studies to meet research objectives.
• Penetrate and establish enduring client relationships with senior decision makers by demonstrating ongoing value and driving client outcomes.
• Ensure proactive insights and action-oriented solutions are delivered to clients.
• Grow and develop with a team responsible for delivering against client commitments.
• Drive account renewals and overall portfolio value to meet revenue goals.
• Identify opportunities to collaborate across NIQ teams and uncover sales opportunities with clients.

Requirements

• 4-8 years of experience within the Retail/CPG/Manufacturing industry.
• Strong project management skills with demonstrated ability to maintain positive client relationships in complex situations and resolve issues.
• Demonstrated mastery in data analysis and storytelling abilities.
• Highly proficient in software solutions and digital technologies including SQL, Google Suite, Excel, and PowerPoint.
• Strong analytical, logical, deductive reasoning, problem-solving, and critical thinking skills.
• Skilled and polished communicator, including group presentations and proposal writing.
• Ability to sell NIQ solutions that help clients meet strategic goals.
• Able to work collaboratively with internal and external teams.
• Strong sense of urgency and accountability to drive client outcomes.
• Bachelor's degree required.
• Able to be onsite 3 days a week.
• People management, training, and development experience preferred.

Nice to Have

• People management, training, and development experience.

Qualifications

• Bachelor's degree.

Benefits & Perks

• Market-competitive salary with an anticipated range of $76,500 - $95,000, depending on experience and qualifications.
• Potential eligibility for sales-based incentives or performance bonuses.
• Flexible working environment.
• Comprehensive health insurance (medical, Rx, dental, vision).
• Flexible spending accounts and Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan with company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off and 11 paid holidays.
• Volunteer time off.
• LinkedIn Learning.
• Employee Assistance Program (EAP).