Communications & Engagement Manager, Office of Accessibility

About the Role

Key Responsibilities

• Lead day-to-day content development across internal and external channels, including newsletters, blogs, and talking points.
• Own and execute the Office of Accessibility LinkedIn strategy by drafting posts, publishing content, and monitoring performance.
• Collaborate with cross-functional teams such as PR, Social, Legal, Recruiting, and Events to align messaging and drive broader impact.
• Draft and edit talking points, presentation materials, and messaging for executives and team members.
• Manage and update the communications and engagement calendar to ensure deadlines and deliverables are met.
• Plan and execute major accessibility campaigns and events, including Global Accessibility Awareness Day, Disability Employment Awareness Month, and International Day of People with Disabilities.
• Support planning and execution of the annual Accessibility Summit, designing engaging experiences for internal and external audiences.
• Support post-event storytelling, scripting, and amplification of key moments across channels.
• Provide operational support including project tracking, resourcing updates, and campaign reporting.
• Manage content contractors and coordinate creative support for communications materials.

Requirements

• 5+ years of experience in communications, marketing, or content strategy.
• Experience planning and executing strategic events or campaigns with multiple stakeholders.
• Exceptional writing and editing skills.
• Experience managing contractors, agencies, or vendor relationships.
• Strong project management and cross-functional collaboration skills.
• Demonstrated experience with social media strategy and content, especially LinkedIn.
• Familiarity with accessibility, disability inclusion, or inclusive design is a plus.
• Comfortable using Salesforce tools such as Salesforce, Slack, Tableau, and Workday.

Nice to Have

• Strong collaboration skills in a highly matrixed organization.
• Experience in a fast-paced, high-growth, rapidly evolving workplace.
• Ability to manage complex workloads and multiple demands under tight deadlines.
• Proactive, resourceful self-starter with strong innovation and problem-solving skills.
• Ability to see the big picture while maintaining attention to detail.
• Experience collaborating with a global workforce.

Qualifications

• Formal educational background is not explicitly specified, but 5+ years of relevant experience is required.

Benefits & Perks

• Medical, dental, vision, and mental health support.
• Paid parental leave and adoption assistance.
• Life and disability insurance.
• 401(k) and employee stock purchase program.
• Time off programs and other benefits detailed at https://www.salesforcebenefits.com.