Communications Manager, Campaigns (Future Opportunities)

About the Role

Key Responsibilities

• Lead a multi-disciplinary team of communications professionals and subject matter experts (SMEs) supporting a high-profile public awareness campaign.
• Serve as the senior point of contact for the client responsible for executing requests and managing overall program delivery.
• Act as a senior advisor to the client on strategic planning for external outreach and messaging efforts, ensuring alignment with agency and department-level priorities.
• Manage relationships with senior-level clients to ensure programmatic success and client satisfaction, adjusting course when needed and maintaining an agile approach to program execution.
• Work collaboratively with team leads and SMEs responsible for technical delivery; work closely with managers to develop and administer budgets, commitments, plans and schedules, staffing, and other contract management requirements.
• Oversee and review deliverables and messaging material to ensure quality control and alignment with the client's vision.
• Support coordination of external and internal engagement and communications, training, and events with government agencies and critical partners.
• Serve as a liaison between the client and ICF's internal surge support services (e.g., creative, training, instructional design) to identify and meet needs for specialized services.
• Identify emerging industry, legislative, and news trends which may impact our client agency and drive communications planning and response on a variety of priorities.
• Champion a mission-first mindset—bringing a deep commitment to public service and a sharp eye for opportunities to challenge outdated processes and drive more efficient, effective government outcomes.
• Act as a catalyst for innovation, knowing when to disrupt the status quo to better serve the public and deliver measurable impact.

Requirements

• Bachelor's degree in communications, public relations, or a relevant field.
• Must be willing and able to obtain and maintain a Public Trust clearance.
• 5+ years' experience managing large-scale campaigns, multi-million-dollar budgets, and relationships with subcontract partners.
• 2+ years' experience in federal public service or supporting federal clients.
• Demonstrated track record of identifying and implementing innovative solutions that improve government efficiency and effectiveness.
• Experience in fast-paced dynamic environments with the ability to be a hands-on, trusted problem solver and leader.
• Experience providing senior-level counsel to government officials and executives.
• Superior verbal, written, organizational, and time management skills, as well as attention to detail.
• Ability to think creatively and provide unique solutions and rationale for solutions to clients' communications challenges/problems.
• Ability to quickly understand problems, synthesize large amounts of information, and provide succinct recommendations that tie back to overall account communication strategies and tactics.
• Excellent business instincts and ability to identify potential opportunities for enhanced service delivery.

Nice to Have

• Project Management Professional (PMP) Certification.
• Experience creating, implementing, and managing campaigns for a federal client, including social media strategies, media and stakeholder engagement, and media buying.

Qualifications

• Bachelor's degree in communications, public relations, or a relevant field.
• Must be able to obtain and maintain a Public Trust clearance.
• 5+ years' experience managing large-scale campaigns and budgets.
• 2+ years' experience in federal public service or supporting federal clients.

Benefits & Perks

• Pay range: $98,124.00 - $166,810.00 based on full-time employment.
• Nationwide remote work options.
• Additional benefits are included in the company's benefit offerings and are described in the Transparency in Benefits Coverage Act.