Content Integration Specialist

About the Role

Key Responsibilities

• Communicate with publisher-side operations teams to collect product catalogs and digital assets (files, images, metadata).
• Ingest content into platform systems using ingestion tools.
• Troubleshoot ingestion issues, escalate when necessary, and manage resolutions promptly.
• Track and report on ingestion KPIs (e.g., completion rates, error rates, time-to-publish).
• Streamline workflows by creating dashboards, consolidating data, and automating reports.
• Identify and implement process improvements to increase speed and reduce errors.
• Collaborate with cross-functional teams such as marketing, merchandising, and engineering.

Requirements

• Minimum 6 months of hands-on experience with content ingestion software (e.g., Symphony or equivalent).
• 5+ years of experience in data analysis and pattern recognition.
• 2-3 years of experience in process streamlining, including dashboards and data reporting.
• Strong background in marketing and merchandising.
• Proven ability to interface with external vendors and troubleshoot complex workflows.
• Skilled in managing multiple priorities in a high-volume, fast-paced environment.
• Proficiency in Microsoft Excel, Word, and basic HTML.
• Bachelor's degree preferred.

Nice to Have

• Experience with A/B testing platforms.
• Prior involvement in the digital content or gaming industry.
• Previous exposure to content publishing workflows.

Qualifications

• Experience with content ingestion software (e.g., Symphony or equivalent).
• Experience in data analysis and pattern recognition.
• Experience in process streamlining, dashboards, and data reporting.
• Proficiency in Microsoft Excel, Word, and basic HTML.
• Bachelor's degree (preferred).

Benefits & Perks

• Medical, dental, vision, life, and AD&D benefits.
• Health savings and flexible spending accounts.
• Telehealth and wellness benefits.
• Minimum of seven paid holidays per year.
• Paid time off ranging from at least 6.5 days to 15 days annually.
• A 401(k) plan with company match.
• Discretionary bonuses based on performance.
• Referral bonuses for eligible hired referrals.