Contractor Development Account Manager

About the Role

Key Responsibilities

• Conduct contractor assessments, develop workplans, profiles, and growth cards.
• Assist contractors in obtaining bonds and increasing overall bond capacity.
• Review all financial documents for contractors before submitting surety bond applications or requests.
• Act as an advisor and liaison between contractors, surety agencies, and insurance agencies, providing business advice and management consulting to support growth.
• Assist with identifying and delivering appropriate education and training workshops and seminars to contractors, including preparation of training materials and logistics.
• Assist with identification of rightsized project opportunities.
• Conduct bid preparation and reviews, including prime partner match making.
• Support contractors with prequalification processes such as certification, safety, and insurance.
• Ensure bond requests and amounts meet contractors' business needs at competitive rates.
• Establish and maintain strong relationships with contractors and surety brokers, nurturing these relationships post-bond issuance.
• Provide professional and courteous service to clients, insurance carriers, underwriters, and colleagues to meet or exceed account retention goals.
• Review current, past, and future contracts or bids to assess risk for both the surety agency and the contractor.
• Manage, organize, and conduct client meetings; travel may be required.
• Maintain accurate and organized account files, document conversations, and update agency management systems.
• Prepare reports, proposals, and comparisons for management as needed.
• Stay informed of industry changes and external conditions impacting clients, making appropriate recommendations and attending continuing education courses.
• Perform other duties and projects as assigned.

Requirements

• High School Diploma / GED.
• 3-5 years of related construction and surety bond experience or equivalent education and experience.
• Property & Casualty license preferred or willingness to obtain within 6 months.
• Knowledge of surety bonds (bid, payment, performance) and/or the construction industry, especially public works construction.
• Understanding of local, state, and federal regulations relevant to the role.
• Effective oral and written communication skills.
• Proficiency with Microsoft Office Suite, Outlook, and agency management systems.
• Critical thinking skills to analyze solutions and problems.
• Desire to learn and grow within the insurance industry.
• Ability to develop and maintain strong client relationships.
• Ability to respond to customer needs and handle difficult situations promptly.
• Ability to calculate figures such as discounts, interest, and percentages.
• Strong organizational skills to prioritize multiple tasks.
• Ability to work effectively with a team and coach others.
• Problem-solving skills to identify and evaluate complex issues.

Nice to Have

• Experience with property & casualty insurance licensing.
• Experience working with construction and surety bonds.

Qualifications

• High School Diploma or GED.
• 3-5 years of relevant construction and surety bond experience.

Benefits & Perks

• Competitive salary range of $70,000 - $90,000 per year, impacted by skills, experience, and location.
• Comprehensive benefits including health, dental, vision, life, and disability insurance.
• Flexible benefit options such as FSA, HSA, and 401(k) accounts.
• Paid time off and potential bonuses, equity, and commissions for some positions.
• Opportunities for growth and development within a diverse and entrepreneurial environment.