Product Specialist

About the Role

Key Responsibilities

• Act as the subject matter authority for Irrigation Industry products and provide consultative product selection recommendations
• Create and maintain consultative sales relationships with new and existing clients, including providing product suggestions and expertise, conducting client and job-site visits, and collaborating with partners at all levels to promote Ferguson products
• Develop and maintain relationships with outside sales, field technicians, and customers, ensuring their satisfaction with our products and services at all times
• Provide technical product knowledge and product training to customers and internal associates
• Assist in developing AutoCAD designs, quotes for projects, including updating for product changes and adjusting for pricing-related issues
• Establish and foster strong vendor relations
• Monitor job throughout the lifecycle and through completion to ensure that any changes are accounted for and communicated
• Maintain customer job quotes, job correspondence, vendor pricing, and the job status
• Align inventory management goals and maintenance of job performance against job expectations
• Coordinate product delivery to job-sites
• Work with other branch personnel to ensure excellent customer service from order to delivery and beyond
• Continually improve product knowledge to promote a professional image in the field

Requirements

• 2-3 years of construction related inside sales, project management, project coordinator, installation technician or estimator / drafting experience
• 2 year technical college or 4-year bachelor's degree, a plus
• Prior use of, PlanSwift, or similar estimating software, a plus
• AutoCAD software, a plus
• Experience reading blueprints, specifications, or drawings, preferred
• Strong proficiency with computer and software programs, including all Microsoft Applications
• Intermediate Excel skills, such as pivot tables, a plus
• Demonstrated interpersonal skills and ability to collaborate with people at multiple levels of the organization
• Ability to be flexible, adaptable, and multitask, including prioritizing multiple urgent requests
• Proven time management and organizational skills
• Detail-oriented with a high level of accuracy
• Self-starter, creative problem solver, and self-sufficient

Nice to Have

• Experience with AutoCAD and blueprint reading
• Experience with estimating software like PlanSwift
• Construction related inside sales or project management experience

Qualifications

• 2-3 years of relevant construction-related experience
• 2 year technical college or 4-year bachelor's degree, a plus

Benefits & Perks

• Paid parental leave
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance
• Additional benefits supporting mental, physical, and financial well-being
• Community involvement opportunities
• Associate discounts