CRM Executive

Searchability

Birmingham, AL

Full Time

Mid Level

32k+

29 days ago

Job Description

About the Role

CRM EXECUTIVE Are you ready to channel your creativity into elevating our thriving women's fashion brand to new heights? We're looking for a dedicated CRM Executive who can bring expertise, passion, and innovation to our growing team. 2+ years' experience in a similar role. On-site in Sutton Coldfield - free parking + flexi-hours. Up to £32K. We have been running over the last five decades and growing rapidly through the last number of years as the eCommerce wing to our business has skyrocketed. Currently catering to over 1 million customers yearly and this number continues to grow with our success! We provide high quality fashion products, within the affordable and luxury fashion industry to our customers. We strive to create a welcoming environment, where progression is certainly encouraged for our employees. Due to our constant expansion, we are seeking to add a CRM Executive to the team.

Key Responsibilities

Support the end-to-end delivery of customer communications, from audience segmentation and campaign planning through to build, testing, and deployment.
Work closely with designers to brief campaigns and provide feedback.
Optimise marketing automation to increase engagement and retention.
Conduct competitor research to identify new opportunities.
Track and analyse campaign performance, produce reports for the marketing team.
Contribute ideas to improve campaign results.
Align CRM activity with wider business objectives.
Stay up to date with industry trends and build expertise in customer relationship marketing.