CRO Specialist

About the Role

Key Responsibilities

• Lead experimentation and optimization initiatives to enhance digital storefront and lead capture experience.
• Drive measurable increases in conversion rates.
• Work closely with cross-functional teams including marketing, product, design, analytics, and engineering.
• Identify opportunities, test solutions, and implement enhancements to maximize revenue and reduce funnel leakage.
• Develop and manage a CRO roadmap aligned with product management priorities and long-term vision.
• Own and prioritize the CRO backlog, ensuring impactful sequencing of enhancements and features.
• Partner with design and research teams to ideate, test, and refine features that improve the learner journey.
• Leverage user feedback and behavioral data to recommend and execute design iterations.
• Partner with analytics teams to gather insights, define success metrics, and measure business impact.
• Communicate results and recommendations through clear, data-driven storytelling.
• Align CRO efforts with business and revenue goals, coordinating with marketing, product, and technical teams.
• Ensure experiments are launched and completed on schedule with proper tracking.
• Lead the full lifecycle of CRO experiments from hypothesis creation to results analysis.
• Maintain a continuous pipeline of testing opportunities and incorporate learnings into future iterations.

Requirements

• 2+ years of experience in conversion optimization, product experimentation, or ecommerce product management.
• Hands-on experience with A/B testing tools such as Optimizely, VWO, Google Optimize, or Adobe Target.
• Strong analytical skills with proficiency in interpreting test results and user behavior (e.g., via GA4, Amplitude, Mixpanel, Hotjar).
• Familiarity with Agile processes and tools like Jira and Confluence.
• Clear, concise communication and presentation skills.
• Organized, detail-oriented, and capable of managing multiple tests simultaneously.

Nice to Have

• Experience working in digital marketing or product teams.
• Knowledge of user experience design principles.
• Experience with behavioral analytics and data storytelling.

Qualifications

• Educational background is not explicitly specified, but relevant experience is required.

Benefits & Perks

• Comprehensive and rewarding Total Rewards package.
• Base pay range of $77,100.00 - $100,200.00 USD, with potential incentive compensation for sales roles.
• Support for work-life balance and employee well-being.