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Customer Management Account Manager - Salem, OR or Portland, OR

PepsiCo

Salem, OR
Full Time
Senior
106k-178k
16 days ago

Job Description

About the Role

The Customer Manager will be responsible for leading the account management responsibilities associated with their retailers. Overall duties include annual planning, quarterly business reviews (QBP Process), reporting and trade management and account administration.

Key Responsibilities

  • Deliver annual customer net revenue goals
  • Lead & coordinate customer meetings
  • Manage all promotions & program partnering with Finance & BU's, including customization projects
  • Lead planning internally to ensure appropriate trade, volume & profit deliverables are met within the financial event planning tool PROSPER
  • Manage and communicate account financials
  • Leverage Excel modeling to assess financials, valuation, and alternate scenarios
  • Conduct annual forecasting and ROI event analysis
  • Manage business reporting and tracking tools such as Retail Playbook, Weekly Retail Promotional Priorities, Monthly Business Review/Quarterly Business Planning
  • Analyze IRI & shipment data to deliver results
  • Handle customer management processes (new items, contracts, etc.) including Frito-Lay Contracts, New Item Entry, Item UPC/Weight updates, Price Changes
  • Collaborate with functional areas including finance, strategy, marketing, retail
  • Leverage PowerPoint & Excel to create impactful, concise slides that communicate business results & recommendations

Requirements

  • Bachelor's degree required
  • Minimum of 5 years of sales & customer management experience; experience with a consumer packaged goods organization preferred
  • Solid command of financials including P&L impact of sales decisions
  • Focused leader with the ability to effectively achieve goals in a matrixed organization
  • Strong PC skills including Microsoft Excel, Word, and PowerPoint
  • Must be willing and able to travel up to 10% of the time

Nice to Have

  • Retail and Category Management experience preferred
  • Previous people management experience preferred

Benefits & Perks

  • Compensation range between $106,400 - $178,100, with salary based on skills, experience, and education
  • Bonus based on performance with a target payout of 15% of annual salary
  • Paid time off including paid parental leave, vacation, sick, and bereavement
  • Comprehensive benefits package including Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan
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Job Details

Posted AtJul 10, 2025
Job CategoryAccount Management
Salary106k-178k
Job TypeFull Time
ExperienceSenior

Job Skills

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About PepsiCo

Website

pepsico.com

Location

Salem, OR

Industry

Soft Drink Manufacturing

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